Planet Fitness

4.6
675 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
360 South Illinois Avenue, Oak Ridge, TN
37830, United States

Hours

Reviews

4.6
675 reviews
5 stars
548
4 stars
69
3 stars
17
2 stars
11
1 star
30

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Feedback on staff is mixed; while some customers praise their friendliness, others report unprofessional behavior and rudeness.

Cleanliness

Many customers appreciate the cleanliness of the gym and its facilities, noting that equipment and bathrooms are well-maintained.

Equipment Availability

The gym is noted for having a good variety of equipment, though some customers mention that certain machines are older or in need of repair.

Membership Issues

Several reviews express frustration with membership cancellation processes and billing practices, indicating a lack of support from management.

Atmosphere

The gym is generally described as having a welcoming and friendly atmosphere, with many customers feeling comfortable working out there.
  • CL
    Chloe langford
    4 days ago
    1.0
    Disrespectfully Kicked me out instead of offering me a membership because I used my boyfriends black card membership without him there. Just rude unhelpful and embarrassing. I would have gotten my own membership if I was at least met with respect.
  • TT
    Taylor
    4 days ago
    1.0
    Canceling my membership because of the shaved head employee raven. The girl who has money signs shaved into her hair. She was extremely rude to my girlfriend when attempting to utilize our black card membership to be a guest. Plus they are trans inclusive. If you want your ladies to be safe while changing clothes. Just go to another gym. Absolutely ludicrous behavior
  • LW
    Lucas Watkins
    Nov 11, 2025
    5.0
    Planet Fitness has been my gym for over a year now, and I couldn't be happier. The cost for the Black Card is very reasonable and allows you to use any PFs in the country. This feature alone is perfect for those who travel and still want to get to the gym. The other perks, hydromassages and tanning, are also apart of the Black Card and make the low cost even better. Wide range of exercise equipment to suit gym goers of all ages and experience levels. They also offer personal training to their members as well.
  • TW
    T We
    Oct 31, 2025
    3.0
    The gym itself is okay, and staff is great for the most part, aside from this specific employee (I believe her name is Aaliyah, but she fails to wear a name tag) who thinks it’s okay to literally sit on and make out with members while on shift, along with being blatantly rude to other members who take notice. Not sure what she’s there for aside from displaying inappropriate behavior and sitting on her phone. This is a regular occurrence
  • FE
    Franklin Espolòn
    Oct 4, 2025
    2.0
    (1 of 2) Saturday afternoon crew (10/4) will 100% harass your wife if she tries to wait for you in the lobby with your baby. (2 of 2) My wife was/is a black card guest. Tenn. Code Ann. § 68-58-101 et seq. (2006, 2011) permit a mother to breastfeed in any location, public or private, that the mother is authorized to be. Your citing "safety and security" only demonstrates your (and your crew's) lack of critical thought. My review is as much a reflection of your policy as it is of your enforcement of it.

Frequently Asked Questions About Planet Fitness

What is Planet Fitness Oak Ridge's core philosophy?

Planet Fitness Oak Ridge embraces the philosophy ‘We’re All Strong On This Planet™’, providing a welcoming space called the Judgement Free Zone® where everyone can build strength at their own pace.

What are the operating hours for Planet Fitness in Oak Ridge, TN?

Planet Fitness Oak Ridge operates from 5:00 AM to 11:59 PM on Mondays, is open 24 hours from Tuesday to Thursday, closes at 10:00 PM on Fridays, and operates 6:00 AM to 9:00 PM on weekends. Holiday hours may vary.