Planet Fitness

4.1
980 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
5708 Charlotte Pike, Nashville, TN
37209, United States

Hours

Reviews

4.1
980 reviews
5 stars
610
4 stars
144
3 stars
75
2 stars
45
1 star
106

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals who went above and beyond.

Cleanliness

While some reviews highlighted cleanliness, others reported significant issues with dirty locker rooms and equipment, indicating inconsistency in maintenance.

Facility Upgrades

Recent renovations received positive feedback, with customers appreciating new equipment and improved aesthetics, although some noted reduced space for staff.

Customer Service Issues

Several reviews pointed out poor customer service experiences, particularly regarding membership cancellations and staff responsiveness.

Equipment Availability

Customers noted that the gym can get crowded, especially during peak hours, leading to wait times for equipment.
  • CB
    Cassie Brown
    Nov 15, 2025
    5.0
    I came in around 7am Tuesday looking to work out it was a girl at the front desk that helped me, I can’t remember her name but she was very helpful explained my options being I was only in Nashville a few days shout out to the great customer service
  • AB
    alani black
    Nov 15, 2025
    5.0
    I just wanted to take a moment to shout out a team member named Star. Every time I walk into the gym, she welcomes me with a smile and a "good morning," and it truly makes a difference. I can tell she really cares about the members she's always interacting with guests, checking in, and making sure everyone is getting the help they need. Star is an amazing employee, and anyone would be lucky to have her on their team.
  • BM
    Breyana McGee
    Nov 15, 2025
    5.0
    Great Experience I’ve been coming to this Planet Fitness for a while, and it’s always a smooth experience. The gym stays clean, the equipment works great, and it’s a chill environment to get a workout in. I want to give a special shoutout to Star at the front desk. She’s always welcoming, professional, and super helpful every time I come in. Her energy really makes the gym feel comfortable and positive.
  • EE
    Emerson
    Nov 9, 2025
    1.0
    My vehicle was hit in the parking lot while I was working out & the manager Allison smiley won’t help. So upsetting!
  • RE
    Ridge Ent
    Nov 6, 2025
    1.0
    Star has an attitude problem. She’s always in a bad mood.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness at Nashville (Charlotte Pike), TN?

Planet Fitness at 5708 Charlotte Pike, Nashville, TN is open 24 hours, 7 days a week. On certain holidays, hours may vary.

Where is Planet Fitness Nashville (Charlotte Pike) located?

Planet Fitness is located at 5708 Charlotte Pike, Nashville, TN 37209, United States.