Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment Store
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Update: my guess as to the response gave them too much credit. It was just a copy/paste asking me to spend more time giving them feedback.
Original review:First, I’m sorry you’re in need of this company’s services. Second, go to another company. The “communication” skills and “training” permeating the culture of this company set a new low bar, a trip-hazard-low bar, in the swamp of health care vendors I’ve had to deal with in the past three years. The employees’ main takeaway from their, what?, half-day of training, was in ways to explain why 1) it isn’t their fault and 2) speculating like Angela Lansbury, “it must’ve been” someone else’s. They’ve all sworn off taking initiative, and to-a-person, they are most committed to wasting disabled folks’ time. STEER CLEAR. (Whomever responds to this will be a well-meaning poorly-trained person from the “national” center, the source of the rain of confusion soaking this company’s local franchises)
ZE
Zuri Egbuji
Oct 15, 2025
5.0
I really appreciated the service given to
My Aunt who had her wheelchair repaired. Jonah, Steve and Daniel were caring and professional.
GN
George Nayman
Sep 17, 2025
1.0
I have had nothing but bad luck pain and sorrow the joy stick on my chair would get stuck called to let them know about my problem and they said it would take 2 weeks to have someone to look at it and they tried their best to get me to bring it to them knowing the joy was sticking I ran off the porch with my chair a few days after reporting this and hurt myself called them again to report what happened and that I needed a loaner chair and they said it would take 2 weeks to deliver I live alone and can't do without my chair I ended up paying someone to go to Nashville and pick up the loaner and it cost me $150 to hire it delivered I have just been getting the runaround with this company for many months they truly don't care about the patient that uses the chair just the big money they are making this is a true story and I do not recommend this company to anyone had to give them one star to post my warning to other people they don't deserve one star but 5 zero's
WL
Will Lofton
Sep 3, 2025
5.0
NSM is always so helpful with helping solve any challenges with my daughter’s equipment! They are truly “for” the patient and very skilled and knowledgeable in what they do!
BA
Byron Alford
Aug 13, 2025
5.0
Kendall who I spoke with was very kind and professional it was a pleasureable experience speaking with her.
Frequently Asked Questions About National Seating & Mobility
What products and services does National Seating & Mobility in Nashville offer?
National Seating & Mobility provides custom mobility solutions that are comfortable, safe, and tailored to each client. They specialize in mobility equipment such as wheelchairs, mobility scooters, stairlifts, and offer services including remote evaluations and equipment repair.
What are the operating hours of National Seating & Mobility in Nashville?
They are open Monday through Friday from 8:30 AM to 4:30 PM and closed on Saturdays and Sundays. They are also closed on certain holidays like Thanksgiving and Christmas.
Where is National Seating & Mobility located in Nashville?
The business is located at 1610 Elm Hill Pike, Suite A, Nashville, TN 37210, USA.
How can I contact National Seating & Mobility in Nashville?
You can call them at +1 615-880-1819 or email at Nashville@nsm-seating.com. They also have a Facebook page and Instagram handle 'nsmobility' for social media contact.
Does National Seating & Mobility have wheelchair accessible facilities and payment options?
Yes, the business has wheelchair accessible entrances and accepts debit card payments; cash-only payments are not required.
What professional affiliations does National Seating & Mobility in Nashville have?
They are affiliated with the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) and the National Rehabilitation Registry of Technology Suppliers (NRRTS).
What nearby healthcare providers can assist customers visiting National Seating & Mobility?
American Home Patient, a nearby hospital and medical testing center, can provide additional health and medical services complementing National Seating & Mobility's offerings.
Are there any nearby places where customers can shop or dine before or after visiting National Seating & Mobility?
Customers may visit Second Harvest Food Bank nearby, which offers a farmers market with fruits, vegetables, and other food options to explore before or after their appointment.
How can nearby businesses like Gibson Custom Division or Legacy Building be relevant to customers of National Seating & Mobility?
Gibson Custom Division is a musical instrument store and Legacy Building is a furniture and building supply store nearby. Customers might find these places interesting if they have additional needs related to music or home furnishing during their visit in the area.
What makes National Seating & Mobility in Nashville unique compared to its competitors?
Established in 1992, National Seating & Mobility provides personalized mobility solutions with a focus on client independence, safety, and professional clinical support, distinguishing itself from competitors like Numotion and Lifeway Mobility.