Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
226 reviews
5 stars
206
4 stars
4
3 stars2
2 stars3
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, helpful, and knowledgeable, with many customers highlighting specific employees for their exceptional service.
Product Selection
Customers appreciate the wide variety of frames and lenses available, although some express a desire for more budget-friendly options.
Professionalism
The optometrists and staff are noted for their thoroughness and professionalism during eye exams and consultations.
Mixed Experiences
While many reviews are positive, there are some negative experiences related to specific staff members and customer service issues.
- ABAdrian Buntin5 days ago5.0The staff at the LensCrafters at Nashville West was helpful and knowledgeable. They made sure got the most from my insurance by informing me of my benefits for the new year. It isn’t the cheapest option, but comparable to what we paid at Target at another time.
- HDHannah DewingDec 31, 20255.0I had such a great experience here! Jason was super helpful and knowledgable. He very gallantly attempted to help fix a pair of frames I brought in that were far, far beyond repair (wishful, artless thinking on my part). Store and staff alike are lovely! Highly recommend.
- JHJaclyn HaddockDec 28, 20255.0Noah is the absolute best! Gorgeous frames, great deal on lenses, so knowledgeable & helpful. Cant wait to pick up my new glasses!!
- SBSimona BetheaDec 26, 20255.0The assistant manager was SO helpful in helping us find replacement frames for my daughter. She broke her glasses for the 113th time 🫤so we only needed frames. The lems are am awkward shaoe so hard to match them up. The entire team was amazing! They took the time to look through tons of frames to find a match and they found one. Highly recommend this location!
- FKf kolaDec 21, 20255.0These guys are amazing!! Fixed my glasses at no cost! Drove all the way from east to see them and will only come back to them!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What eye care services does LensCrafters at 6722 Charlotte Pike offer?
They provide comprehensive eye exams, premium lens solutions, and a wide range of designer frames and sunglasses. They also offer prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
Which vision insurance plans are accepted at this LensCrafters location?
They accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters at Nashville West?
The store is open Monday through Saturday from 10:00 AM to 6:30 PM, and on Sunday from 12:00 PM to 6:00 PM.
Does LensCrafters offer in-store pickup services?
Yes, LensCrafters provides in-store pickup for their products.
How can I schedule an eye exam appointment at this LensCrafters location?
You can schedule an exam appointment online via their scheduling link provided on their website.
Are there payment options like Apple Pay and Android Pay available at this LensCrafters?
Yes, they accept digital payments such as Apple Pay and Android Pay, along with credit and debit cards.
Is this LensCrafters location wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate customers.
What nearby stores can I visit for clothing shopping when I come to LensCrafters?
Nearby clothing stores include Old Navy, rue21, Justice, New York & Company, Lane Bryant, Ross Dress for Less, and Marshalls, making it convenient to shop for apparel before or after your eye care visit.
What beauty and spa services are located near LensCrafters?
SEPHORA, Bath & Body Works, Fizz Facial Bar Nashville, and Orvelle's Nail Bar are nearby beauty and spa options you might enjoy alongside your visit to LensCrafters.
Where can I go for fitness or active lifestyle activities near LensCrafters?
Nearby options include Orangetheory Fitness Nashville West and SafeSplash Swim School, perfect for maintaining an active lifestyle close to your eye care appointments.