Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
218 reviews
5 stars
197
4 stars
4
3 stars2
2 stars
4
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees like Brandon, Jeremy, and Kayla.
Doctor Experience
Patients reported positive experiences with the optometrists, particularly Dr. Johnson and Dr. Bishop, noting their thoroughness and ability to explain procedures and options clearly.
Mixed Staff Interactions
While many reviews highlighted excellent service, there were notable complaints about specific staff members, particularly Karen and Melanie, who were described as rude or unhelpful.
Product Quality
Customers appreciated the selection of frames and the quality of glasses, although some expressed concerns about pricing and the availability of budget-friendly options.
Efficiency
Several reviews mentioned quick service and seamless processes, although some customers experienced delays or issues with appointments and glasses availability.
- POPat OfficerNov 2, 20255.0Great friendly staff! Helped me get the best deal through my Insurance plan. Hugh selection of glasses to choose from also! Highly recommend LensCrafters!!!!
- TTTiffanyOct 20, 20255.0I had the BEST experience here. Every person was extremely kind, personable and professional. I will only continue to come here for my needs. The exam reps and doctor was top notch, and bless Karen for making sure I got what I needed for my glasses! :) To the gentleman helping the mother and daughter, I saw patience and dedication. You are wonderful inside and out!
- BBBeeOct 8, 20255.0Dr.Bishop and the staff were amazing! My appt was very through and the staff made sure I was taken care of! Dr. Bishop is a great Dr and I am glad to have been able to see him with same day appt! He is very caring and through and I am grateful for all his help assisting me with whether it’s better for me to do glasses or contacts with the tricky rx I have! Thank you everyone for a great experience yesterday(10/7)afternoon
- GSGriffin StarkSep 29, 20255.0Brandon at Charlotte West is a wizard and saved my favorite pair of sunglasses from them being sat on and one of the lenses popping out! I cannot thank him enough and will always buy my sunglasses from him and his amazing team of professionals.
- M6Ms 6iXxSep 6, 20254.0I routinely visit this location when it's time to update my prescription. I had the pleasure of dealing Brandon, whom I've dealt with before, and the process was seamless as always. He's courteous, friendly and patient while I ask a million questions. I never have any issues. I just really wish they'd return their 1hr service. The convenience of that was unmatched.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What eye care services does LensCrafters at 6722 Charlotte Pike offer?
They provide comprehensive eye exams, premium lens solutions, and a wide range of designer frames and sunglasses. They also offer prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
Which vision insurance plans are accepted at this LensCrafters location?
They accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters at Nashville West?
The store is open Monday through Saturday from 10:00 AM to 6:30 PM, and on Sunday from 12:00 PM to 6:00 PM.
Does LensCrafters offer in-store pickup services?
Yes, LensCrafters provides in-store pickup for their products.
How can I schedule an eye exam appointment at this LensCrafters location?
You can schedule an exam appointment online via their scheduling link provided on their website.
Are there payment options like Apple Pay and Android Pay available at this LensCrafters?
Yes, they accept digital payments such as Apple Pay and Android Pay, along with credit and debit cards.
Is this LensCrafters location wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate customers.
What nearby stores can I visit for clothing shopping when I come to LensCrafters?
Nearby clothing stores include Old Navy, rue21, Justice, New York & Company, Lane Bryant, Ross Dress for Less, and Marshalls, making it convenient to shop for apparel before or after your eye care visit.
What beauty and spa services are located near LensCrafters?
SEPHORA, Bath & Body Works, Fizz Facial Bar Nashville, and Orvelle's Nail Bar are nearby beauty and spa options you might enjoy alongside your visit to LensCrafters.
Where can I go for fitness or active lifestyle activities near LensCrafters?
Nearby options include Orangetheory Fitness Nashville West and SafeSplash Swim School, perfect for maintaining an active lifestyle close to your eye care appointments.