Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
310 reviews
5 stars
264
4 stars
9
3 stars1
2 stars3
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Andrew, Jason, and Bryan for their exceptional service.
Professionalism
Several reviews highlighted the professionalism of the staff, particularly in handling customer needs and providing thorough explanations during the selection process.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about unprofessional behavior from some staff members, particularly Lisa, which negatively impacted certain visits.
Efficiency
Customers appreciated the quick service and efficiency in processing orders and repairs, with many noting they were able to get their glasses in a timely manner.
Product Selection
The store received positive feedback for its variety of frames and lenses, with many customers expressing satisfaction with the selection available.
- LLLMMNov 15, 20255.0Jonathan helped me choose the perfect frame for my face. He was very courteous and helpful. He made it a great experience!
- SFsarah fuchsNov 14, 20255.0Exam was simple, doctor was efficient and sweet, and the advisors were super helpful and kind.
- CDCarly DruryNov 13, 20255.0Best in store buying experience. Absolutely top tier! Jason took excellent care of me and worked through my indecision. Will be back to buy multiple pairs.
- JGJoaquin GuadianaNov 5, 20255.0Huge shoutout to Andrew and Davon at LensCrafters! They were absolutely awesome—super friendly, patient, and professional. They went above and beyond to fix my frames quickly and made sure everything fit perfectly before I left. It’s rare to find customer service this genuine these days. Thanks again for the amazing help, Andrew and Davon!
- SASelena AlexanderNov 1, 20251.0I’m visiting Nashville and called today to see they had availability for two eye exams. The gentleman that answered the phone said they have availability 4:40 and 5:10 so I said great I’m on my way. I traveled 30min and arrived exactly at 4:40 for our appointment only to be told because he didn’t put my name in the system therefore they gave our appointment away. He also said the doctor is contracted and leaves at 5pm. This was extremely unprofessional and I will not recommend anyone to call and ask for an appointment over the phone.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye exams does LensCrafters offer?
LensCrafters offers comprehensive eye exams using the latest vision technology to assess vision and eye health.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
Can I get prescription wearable technology at LensCrafters?
Yes, LensCrafters is the destination for prescription wearable technology from brands like Ray-Ban Meta, Oakley Meta, and Nuance Audio.
What brands of eyeglasses and sunglasses are available at LensCrafters?
LensCrafters offers a wide range of designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Oakley, Ray-Ban, and more.
What are the store hours for LensCrafters in Nashville?
LensCrafters is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does LensCrafters offer in-store pickup?
Yes, LensCrafters offers in-store pickup for your convenience.
How can I schedule an appointment at LensCrafters?
You can schedule an eye exam appointment online through LensCrafters' scheduling link.
Which nearby stores can I visit before or after my appointment at LensCrafters?
You can visit nearby stores such as Zara, Abercrombie & Fitch, Victoria's Secret & PINK, and Dillard's for shopping before or after your LensCrafters visit.
Are there any nearby beauty and cosmetic stores near LensCrafters?
Yes, nearby beauty stores include Aveda, Chanel Fragrance and Beauty Boutique, and Diptyque Nashville, great places to explore after your eye care visit.
Is there a nearby eyewear boutique I can check out along with LensCrafters?
Yes, Warby Parker, a nearby eyewear and optician store, is close to LensCrafters and offers additional eyewear options.