Kroger Pharmacy

Reviews

• TT

  tenn4

  Jan 14, 2026
  5.0
  Have been using this pharmacy for 20 years. Always friendly and helpful, particularly Yasmin and Shwikar, but everyone seems to make an effort at customer service. Have seen very rude and demanding customers at times, wondering if they're the ones putting in the negative reviews here.
• BN

  Belinda Ndabarasa

  Jan 4, 2026
  1.0
  The pharmacist Yasmin is quite rude. This is not my first time interacting her and have had a bad experience. I needed my inhaler for bronchitis and she refused to check because the pharmacy was closing in 10 minutes. The fact that she acted like me needing to breathe was an inconvenience is insane to me. She either needs to be fired or go through a very rigorous training on how to treat patients. Anyway I ended up back at the hospital.
• BB

  Bryce Bragg

  Sep 3, 2025
  1.0
  I’ve been a loyal Kroger pharmacy customer for over four years and usually have no problem with my prescriptions. I don’t typically go to this specific pharmacy, but since it’s close to my school, I expected the same level of professionalism I receive at other Nashville Kroger locations. Unfortunately, my experience with Yasmin was very disappointing. She was not kind, showed no patience, and did not provide the customer service that is expected from a pharmacist. I’ve had this prescription for years, and it should be a straightforward process to refill it. The Kroger on Monroe Street is also nearby, so it’s normally convenient to pick up at either location, but this experience left me very unhappy. Pharmacists play a critical role in patient care, and professionalism and respect are essential. I did not appreciate the way I was treated, and I hope this issue is addressed so other customers don’t have the same experience.
• MG

  Matthew Gillette

  Mar 3, 2025
  1.0
  I came by at 7:57pm to pick up my medicine that I need tomorrow. All closed up. Nobody's in there. Security gate is up. Window blind is down Apparently the staff just leaves whenever they want. If you're gonna close up at 7:45, then don't advertise 8:00. This isn't a burger shop where closing up early doesn't really affect anyone. People need to be able to depend that their pharmacy will be open as advertised so they can get their medicine to function regularly. I guess I'll see y'all tomorrow, assuming y'all are actually open at 9am as advertised.
• RS

  Rosie Shamsaie

  Sep 6, 2023
  5.0
  Yasmin The Pharmacist and Shwikar the Pharmacy Technician are the BEST!! Always have your medications ready when promised and both are very knowledgeable and friendly. Keep up the good teamwork ladies and Thank you for your prompt service.