Gateway Urgent Care is a family-owned walk-in Urgent Care clinic and our approach is personal and caring. Our clinics have a warm, inviting and comfortable feel. Gateway has several locations across Murfreesboro to serve the residents of Rutherford County and the surrounding counties. We provide professional care and many of our providers are ER trained. Our clinics offer all the medical services you can expect from an urgent facility such as treatment for cold/flu, fractures/broken bones, lacerations, cuts, health checkup, ear infections, we even have a top-of-the-line X-Ray Equipment on site. Our motto is Our Family Caring for Yours.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.