LensCrafters

4.6
472 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2615 Medical Center Parkway, Murfreesboro, TN
37129, United States

Hours

Reviews

4.6
472 reviews
5 stars
414
4 stars
7
3 stars
6
2 stars
7
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and professional, with many customers highlighting specific employees like Kayla, Nicole, and Wanda for their exceptional service.

Efficiency

Customers frequently mention quick service, with many being in and out in a timely manner, especially for repairs and adjustments.

Product Knowledge

Staff members are noted for their knowledge about eyewear options and insurance coverage, helping customers make informed decisions.

Mixed Experiences

While many reviews are positive, there are some complaints about appointment scheduling issues and perceived unprofessionalism from certain staff members.

Variety of Options

Customers appreciate the wide selection of frames and lenses available, contributing to a positive shopping experience.
  • MP
    Makayla Plymouth
    Nov 14, 2025
    5.0
    Atlas was super wonderful and caring to my stressful situation! I’m traveling and I broke my glasses at the bridge, she was patient and understanding which made me feel so cared for. I have -7 vision so I’m helpless without my glasses. I will have to come everytime to work with her!
  • GT
    Garrett McNeil (TheGoldenFool)
    Nov 7, 2025
    5.0
    Scott helped me out with my glasses today. I definitely felt like he took care of everything I could've wanted. He was patient, calm, and informed and helped me to understand the various pricing differences. He will be my go-to glasses guy going forward if possible. I very much recommend this place if you want a similar experience!
  • MM
    Mary Mast
    Nov 4, 2025
    5.0
    David Boyer did a great job, we were very satisfied! Thanks!
  • JA
    Jason Aderholt
    Nov 2, 2025
    5.0
    I took my daughter’s glasses to LensCrafters for a repair after she had damaged them beyond what I could fix with a home repair. I walked out with fixed glasses within minutes thanks to the quick and friendly service.
  • CC
    Cian Courtland
    Oct 24, 2025
    5.0
    I came in there early, worried about my glasses and David and the staff were phenomenal I was in and out before I could blink, plus it was no charge!!!!!😁😁😁😁

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.