Kroger Pharmacy

Reviews

• MP

  Melissa Pompilius

  Dec 31, 2025
  1.0
  The grocery check out was horrible. I had a bulk pack of chicken that was leaking on the self - checkout. I called the clerk and told her it was leaking, and she asked what did I mean "leaking". I explained it is raw chicken leaking bloody raw chicken juice and if they had something to clean it with. She brought me ONE small paper towel and handed it to ME to clean it up. I told her again it is raw chicken juice and needs disinfectant. She acted confused but went and found a spray bottle of something and handed it to ME to clean it and left. Then she came back after she saw I was done and took the spray like I was planning to keep it or something. I went out front and got some hand sanitizer wipes from the basket area and on the way, I saw a station with lots of paper towels and cleaning supplies against the wall less than about 15 feet from her station. Dear Kroger, please send your staff to health and safety training at LEAST. Then send them to Publix to learn about customer service. Sheesh 🙄.
• TL

  Tommy Lockhart

  Sep 29, 2025
  1.0
  I’ve been using this pharmacy for 3 years with no issues until a recent experience with the new pharmacist. I went to pick up my prescribed medication, which I’ve been consistently prescribed and filled here without problems. On the day of pickup, I was told my prescription would not be filled. No clear explanation was given, and when I went in person to ask for clarification, I was only given vague, run-around answers. Things like I don’t live in the triangle area of the pharmacy, I’m 15 minutes from the pharmacy I choose. The staff half have always been great easy to talk to and very understanding. So this is not about the staff at all just one in particular. This left me without medication for over a week, which has severely affected my ability to function since I rely on this prescription for a legitimate medical condition. The situation was only addressed after my doctor called five days later, at which point I was told I should “find another pharmacy” because they would no longer fill it. I understand pharmacists have a responsibility to ensure medications are dispensed safely, but the lack of communication, professionalism, and complete disregard for patient care was deeply disappointing. Patients deserve clear explanations and timely information, especially when dealing with essential, prescribed medication.
• TJ

  Thomas Jackson

  Aug 19, 2025
  5.0
  The team running the pharmacy today has the most kind and genuine energy of any pharmacy I’ve ever been to. This was the first time in my young adult life a pharmacist asked me “have you ever had this before?” or “do you have any questions about this medication?”… I’ve always used CVS and Walgreens but I sincerely can’t think of a time they asked me if I had any questions. Thank you guys for ensuring healthy medical practice both in store and past the point of your paid responsibility. I pray for your teams continued success.
• LH

  Larry Henson

  Aug 10, 2025
  1.0
  This pharmacy is horrible. After calling to confirm they shorted me pills multiple times and that they would fix it, the pharmacist said they would be open until 5pm. I arrived 10 mins till closed and the pharmacy was already closed early. No one answered the phone. Do not use this pharmacy!
• BB

  B B

  Apr 23, 2022
  1.0
  4 days to get a simple prescription filled. Not because of refill dates or doctor's orders. Then when I ask to pick them up (called @ 10am), the earliest pickup time was 1:30p. This place has really gone downhill.

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