Since 2001, Arosa has been the premier home care provider in the Middle Tennessee area, offering families integrated care management and home care services. We have consistently helped to transform the aging experience from one of fear to one of agency and vitality.
We have served over 500 families, holistically guiding them to the decisions and resources needed to make everyone’s life more enjoyable and stress-free. We approach each client and family with a holistic approach, considering the physical, emotional, mental, and lifestyle needs of each person involved.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.