The Wellness Institute of Nashville

Reviews

• DG

  Denise Gill

  Apr 2, 2026
  1.0
  Ditch the pitch and don't see Dr.Mitch.. I wish I could give them minus five stars.. After having numerous visits (20), I had zero relief.. This place is the biggest ripoff.. I canceled the rest of my appointments and they charged me over double..BEWARE.... If you go, make sure you get a detailed quote with cost of each visit otherwise they will overcharge you... Doctor mitch did nothing but put a vibrating massager on my back... This costs thousands of dollars and wasn't worth a dime.. This place is a royal scam...BEWARE.....
• CM

  conni marshall

  Feb 3, 2026
  2.0
  My experience with the wellness center was helpful with improving my lower back situation. However, the billing department has been less than helpful. I have been waiting three months now for a retro authorization on a service that is reimbursable by my Insurance. There have been several three way calls made to the wellness center between myself, my insurance agent and Kristen. My agent clearly told her what she needed to do and we still continue to get the runaround. Today Kristen was rude, then hung up on us. Combining reimbursable services with non-reimbursable services seems sneaky. If this was an oversight, it shouldn’t be a problem to correct. I feel that this is a disservice to me and maybe others. In my case, The lower level laser therapy is reimbursable. The spinal decompression is not. Bundling the two creates a problem. We are simply asking for a retro authorization on what is reimbursable. On a sidenote, I was “given” a tens machine, not knowing my insurance would have to pay for it. I thought for $4400 which I had paid ,it would’ve been included. I had one at home which is an upgrade from the one they gave me. I would have declined. My insurance was charged three times the price. Patiently waiting for a positive response…
• JB

  Jordan Burgess

  Mar 29, 2018
  5.0
  Dr. Mitchell is awesome! I was totally paralyzed from Transverse Myletitis. He has helped me so much in just 3 weeks. My paralyzed hand and wrist are trying to move. I love when a doctor thinks outside the box to help😃. Christi Burgess
• TW

  Tim Waugh

  Apr 18, 2017
  5.0
  came in and I could hardly move after just two treatments I was back to work the next day .I highly recommend Dr. Mitchell and his staff .The decompression therapy is amazing.Thank you Dr.Mitchell for all you have done for me and may God bless your hands as you continue to serve us all.
• DR

  darkbutts rabbit

  Mar 19, 2017
  5.0
  very good Dr. easy to work with due to my job . I feel a 95 % better and have come off pills. I feel the staff could help you too and have a positive impact on you.

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