Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
377 reviews
5 stars
327
4 stars
8
3 stars2
2 stars
6
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Chloe, Jomar, and Debbie.
Appointment Issues
Several reviews mentioned frustrations with appointment scheduling and wait times, particularly regarding being seen after arriving on time.
Product Quality
While many customers were satisfied with their glasses, there were complaints about incorrect prescriptions and issues with the quality of lenses.
Pricing Concerns
Customers expressed dissatisfaction with additional fees for services and the overall cost of glasses, suggesting a need for more transparency.
Mixed Experiences
While many had positive experiences, some reviews noted negative interactions with specific staff members, indicating inconsistency in service quality.
- CJCarl D. JonesNov 14, 20255.0I Love This LensCrafters!! Chloe was a delight to work with very knowledgeable and personable which is a rarity in customer service these days. The retail store itself is immaculate very inviting and the selection of eyewear is unmatched. Chloe was working with a mom who was trying on glasses with her daughter so I wasn’t able to close out my purchase with her but Shelly (forgive me if I got your name wrong) was just as professional and nice as her coworker. I highly recommend this location of LensCrafters for your vision needs.
- MCMount Juliet Eye CenterNov 10, 20255.0Great team to work with!
- LDLarry DrummondNov 8, 20255.0Great friendly and thorough service
- TWtrandin watkinsOct 20, 20252.0First appointment of the day at 9:00AM. I was the first person to check into their appointment for the day. Although everything was fine on my side, there were other patients who arrived well after me, which was past 9:00, who were seen first. Additionally, not a fan of a mandatory $30+ fee for a special eye test when all I wanted was a quick look at my vision for an updated prescription. It’s frustrating to have an appointment, be the first through the door to check in and then sit around for 21+ minutes past my appointment time. I wonder how the business would respond if I were 21 minutes late.
- RMRobert MalpassSep 19, 20255.0Both the employees were great. I was shown many options and even was given a repair on a screw. I couldn’t have had a better experience. Shout out to the nice lady who guided me and helped me understand lens lengths and nose bridges. I learned a lot!! Gonna shop here soon because of them
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Mount Juliet offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands including prescription wearable technology.
Do you accept vision insurance at LensCrafters?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters in Mount Juliet?
The store is open Monday to Friday from 9:00 AM to 6:30 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Can I schedule an eye exam online for the Mount Juliet LensCrafters location?
Yes, you can schedule your eye exam online using the provided LensCrafters scheduling link for the Mount Juliet location.
What types of eyeglass lenses are available at LensCrafters?
LensCrafters offers high definition lenses, anti-reflective lenses, polarized lenses, traditional lenses, and options like Transitions® and Blue-violet light filtering lenses.
What payment options does LensCrafters in Mount Juliet accept?
The store accepts various payment options including American Express, Apple Pay, Android Pay, Cash, Check, Discover, Mastercard, and Visa.
Where is LensCrafters in Mount Juliet located?
LensCrafters is located at 401 S Mount Juliet Rd, Suite 365, Mount Juliet, Tennessee, inside the Providence Marketplace.
Are there other eyewear providers near LensCrafters in Mount Juliet?
Yes, nearby eyewear providers include Ducklo Eye Group and Dr. James L. Ducklo & Associates, making it convenient to compare services or receive additional eye care.
What dining options are available near LensCrafters at Providence Marketplace?
Nearby restaurants include Cori's DogHouse, Salsarita's Fresh Mexican Grill, Fayzano's Pizza Mt. Juliet, Red Robin Gourmet Burgers and Brews, and Red Lobster, providing diverse meal choices before or after your visit.
What other stores can I visit near LensCrafters in Providence Marketplace?
You can shop at nearby stores such as Best Buy, Belk, Sephora, LOFT, Journeys, and KAY Jewelers, making it easy to combine errands or shopping trips.