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LensCrafters

4.5
(453 reviews)

Business Details

2760 N Germantown Pkwy, Memphis, TN
38133-8154, United States
(901) 373-5530

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2760 N Germantown Pkwy, Memphis, TN
38133-8154, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday12:00 PM - 6:00 PM

Reviews

4.5
453 reviews
5 stars
379
4 stars
14
3 stars
8
2 stars
14
1 star
38
  • SS
    Sushmita Santiago
    4 days ago
    3.0
    We are very disappointed with the prescription sunglasses we purchased. We ordered gray tint level 3 specifically for driving, but the product we received did not meet that requirement. The first pair had no tint at all, the second replacement was only level 1, and even after waiting again, the third pair was only level 2. This is still not suitable for driving and does not match what we originally ordered. We went through multiple remakes and waited several weeks, but the issue was never properly resolved. Unfortunately, the sunglasses are not usable for their intended purpose. Overall, the experience was frustrating and did not meet our expectations in terms of product quality or service.
  • SS
    Sat
    6 days ago
    5.0
    Gwendolyn was amazing! Very attentive and helpful! I would recommend her and this location!
  • AM
    Amanda Mcpeak
    Mar 27, 2026
    1.0
    Horrible customer service
  • NM
    Natalie Myers
    Mar 21, 2026
    1.0
    I went in to try on some glasses I had been looking at online. I was not greeted upon walking in and I walked around for 10 minutes, and no one ever asked if I needed any help. However, I heard them greeting other people as they came in. I ended up going to a worker to ask a question about a pair of glasses I couldn’t find and she was very short and cold. I had every intention of purchasing a pair of glasses today, but absolutely no one offered any help. I will never be returning to this location let alone giving them my business. Absolutely ridiculous. Only 4 workers were busy by the way so someone could’ve helped.
  • TP
    Theodore Palmer
    Feb 26, 2026
    5.0
    I was put at ease the moment I entered the door with warm greetings. Jessica was so helpful in helping me select my frames.Then Mary the technician took such great care ensuring my measurements were accurately set for my new frames. She ensured all my questions were answered with professional and courteous responses. Job well done!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.

Brand Certified Facts from LensCrafters

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Certified April 05, 2026Yext Knowledge Graph
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