LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
We are very disappointed with the prescription sunglasses we purchased. We ordered gray tint level 3 specifically for driving, but the product we received did not meet that requirement.
The first pair had no tint at all, the second replacement was only level 1, and even after waiting again, the third pair was only level 2. This is still not suitable for driving and does not match what we originally ordered.
We went through multiple remakes and waited several weeks, but the issue was never properly resolved. Unfortunately, the sunglasses are not usable for their intended purpose.
Overall, the experience was frustrating and did not meet our expectations in terms of product quality or service.
SS
Sat
6 days ago
5.0
Gwendolyn was amazing! Very attentive and helpful! I would recommend her and this location!
AM
Amanda Mcpeak
Mar 27, 2026
1.0
Horrible customer service
NM
Natalie Myers
Mar 21, 2026
1.0
I went in to try on some glasses I had been looking at online. I was not greeted upon walking in and I walked around for 10 minutes, and no one ever asked if I needed any help. However, I heard them greeting other people as they came in. I ended up going to a worker to ask a question about a pair of glasses I couldn’t find and she was very short and cold. I had every intention of purchasing a pair of glasses today, but absolutely no one offered any help. I will never be returning to this location let alone giving them my business. Absolutely ridiculous. Only 4 workers were busy by the way so someone could’ve helped.
TP
Theodore Palmer
Feb 26, 2026
5.0
I was put at ease the moment I entered the door with warm greetings. Jessica was so helpful in helping me select my frames.Then Mary the technician took such great care ensuring my measurements were accurately set for my new frames. She ensured all my questions were answered with professional and courteous responses. Job well done!
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of services does LensCrafters offer?
LensCrafters provides comprehensive eye exams, premium lens solutions, prescription wearable technology, and a wide range of designer eyewear brands.
Which vision insurance plans are accepted at LensCrafters?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters at Wolfchase Galleria?
LensCrafters is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Where is LensCrafters located in Memphis?
LensCrafters is located at 2760 N Germantown Pkwy, Ste 109, inside the Wolfchase Galleria in Memphis, TN 38133-8154.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam online at LensCrafters' scheduling page using their quick link or reservation URL.
Does LensCrafters offer any pickup or delivery options?
Yes, LensCrafters offers in-store pickup services for your eyewear purchases.
What brands of eyewear can I find at LensCrafters?
LensCrafters offers designer brands including Oakley, Ray-Ban, Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, Tiffany & Co., and many more.
Are there other eyewear or optometry providers near LensCrafters?
Yes, nearby eyewear and optometry providers include Angel Eyes Vision and Dr Andrew Clarke & Associates, which can be convenient if you want to compare services or products.
What other shopping options are available near LensCrafters at Wolfchase Galleria?
Nearby shopping options include Rack Room Shoes, The Children's Place, Spencer's, Build-A-Bear Workshop, and Zales jewelry store, making it easy to combine your eyewear visit with other shopping needs.
Are there dining options near LensCrafters for a meal before or after your visit?
Yes, you can enjoy dining at The Cheesecake Factory or Watz Poppin Gourmet Goodies nearby, perfect for grabbing a bite when you visit LensCrafters.
Brand Certified Facts from LensCrafters
This information is certified by LensCrafters and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: