Kroger Pharmacy

Reviews

• AR

  Ayeshah Rdz

  2 days ago
  1.0
  Arrived at 7:30pm and it was closed… no worries I will be moving everything over to reliable and honest about its hrs; CVS.
• DB

  Dillon Baker

  Nov 13, 2025
  1.0
  Spent hours on the phone today trying to get my medicine transferred to Walgreens. The pharmacy people transferred only one prescription - a hydrocortisone cream - which is not one of the four medicines I asked to be transferred, at least according to Walgreens. This issue has delayed me in getting a my very important medicines to the point of not being able to pick them up today. I just printed the complaint form for the Tennessee Board of Pharmacy and will be filling complaints on both this Kroger pharmacy and the Walgreens pharmacy. My name: FNU Urvashi
• MM

  Maryan Mercer

  Nov 9, 2025
  5.0
  Kroger Pharmacy at Poplar Plaza is the very best- they go out of their way to find a better price, they are always ready before time, and always are so quick when I am waiting in line. Thank you for top of the line service
• KL

  Kat35 Lulu

  Oct 18, 2025
  5.0
  I had a pharmacist to go out of her way to get me an excellent price when my insurance and supplemental failed. I don’t know how she did it but she’s a keeper!
• VK

  Victoria Knepper

  Oct 6, 2025
  1.0
  Whomever was working the pharmacy drive-thru Sunday 10/5/25 needs a class on customer service. I sat in the drive-thru line for maybe 10-15 mins to pick up a prescription, and when it was our turn at the window, they had pulled down the "CLOSED" sign. I guess I arrived before their scheduled lunch break. All the person had to do was greet me, apologize about the mandatory break, and go about their business. I would have understood. But instead, you gave me the customer service that I'd expect at Popeyes. Changing my pharmacy immediately. And from looking at the rest of these reviews, I'd recommend a lot of other folks do the same.

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