DentistCosmetic DentistryTeeth Whitening ServiceOral Surgery
Our dental office hosts an energetic staff that is committed to giving you individualized dental care. Dr. Angel Hall and staff have been serving the Madison area since 2010. Are you a working parent? We pick up your children within a 30 mile radius for their routine check-ups. Our staff are all experienced and qualified professionals in the dental field, and offer many different general dentistry procedures. We are passionate about oral hygiene treatment for patients of all ages. Dr. Hall is a member of the American Dental Association, and strives to be involved within the community. Looking for personalized and professional dental care for the whole family? Give our family dental office a call today!
DISTASTEFUL AND DISDAINED CUSTOMER SERVICE (READ OTHER REVIEWS, I AM NOT THE ONLY ONE)
New patient, be prepared to wait a long time. Appointment was at 9:45 and I communicated with them that if the wait was longer than 30 minutes that we would have to kindly choose another business. Asked another patron how long they had been waiting. Their appointment was at 9:30, arrived at 9:10, and first person in her party was seen at 10:05.🥴 I kindly communicated that I would like the same professional and appointment expectations set for me to be model from them. The receptionist was kind and professional. I really wanted to give this organization an opportunity.
Update: We went to the back 2 minutes before my 30 minute cut off. We loved the service!
*****UPDATE: 4 months later…the actual dentist provides good service unfortunately, the professionalism is hit or miss. Don’t question billing, charges, or insurance. Tone, voice volume, and delivery was aggressive. When I mentioned it, it was down played and the response was “we have other patients.” Meaning they didn’t want my customer service feedback. Paid my balance in full and won’t be returning.
***Update: Received this letter in the mail after professionally addressing poor customer service, asking questions about billing, and writing this review. I will be taking my family of 3 and the 2 others that I also sent here else where. We chose who and were we spend our money and this isn’t it.
EL
erika leighton
Dec 7, 2023
5.0
Dr. Hill and team are fast, efficient, and friendly. They are very upfront and easy to work and schedule with. Highly recommended 👌
SL
SHARON M LANGFORD
Nov 9, 2023
5.0
The entire staff at Rivergate Village Dental provide outstanding customer service. They go the extra mile to ensure all your needs are met. This dental practice is highly recommended.
Frequently Asked Questions About Rivergate Village Dental
What are the operating hours of Rivergate Village Dental?
Rivergate Village Dental is open Monday through Thursday from 8:00 AM to 5:00 PM, and closed on Fridays, Saturdays, and Sundays.
Does Rivergate Village Dental offer services for children?
Yes, the dental office offers personalized care for patients of all ages and even provides child pick-up within a 30-mile radius for routine check-ups.
What dental services are available at Rivergate Village Dental?
They offer professional cleanings, exams, teeth whitening, crowns, root canals, tooth extraction, and dental implants.
Are appointments required at Rivergate Village Dental?
Yes, appointments are required to receive dental care at Rivergate Village Dental.
Does Rivergate Village Dental accept multiple payment methods?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Rivergate Village Dental accessible for patients with disabilities?
Yes, the office has a wheelchair accessible entrance and restroom facilities.
Are Spanish-speaking staff available at Rivergate Village Dental?
Yes, they provide services in both English and Spanish.
What nearby dining options are there for patients visiting Rivergate Village Dental?
Nearby dining includes El Pulgarcito Salvadorian Cuisine, Las Fiestas Mexican Restaurant, and Outback Steakhouse, ideal for meals before or after your appointment.
What local shops and entertainment venues are near Rivergate Village Dental?
Patients can visit Comix City Too! for comics and books, Canvas With The Ink art gallery and bar, and Madison Square Shopping Center for various retail options nearby.
Are there convenient services near Rivergate Village Dental for financial or mailing needs?
Yes, H&R Block provides financial services, and the United States Postal Service is nearby for mailing needs.