At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Mixed reviews on customer service; some staff are praised for friendliness while others are criticized for rudeness and unprofessional behavior.
Cleanliness
Facilities are generally reported as clean, but there are complaints about the maintenance of bathrooms and showers.
Equipment Quality
The gym features a wide variety of new and well-maintained equipment, with many customers expressing satisfaction with the available amenities.
Renovations
Recent renovations have received positive feedback, with many customers noting improvements in layout and equipment.
Crowding Issues
Some customers report issues with overcrowding and gym etiquette, particularly during peak hours.
SC
strom cameron
3 days ago
5.0
I had to ask who kept the gym at 100% every night .Two young gentlemen ,Ty and Terrance .You just don’t see young men taking pride in their jobs anymore.Hell,I get tired just watching them work.And im lifting weights the entire time. They always make the members feel welcomed ,by being approachable and supportive….But, you better hold on to these two ..Because ,I have friends and family who run multiple small businesses .In 2025, these two young men are exactly what small business owners are looking to snatch up ..Employees really do make the difference!
HD
Hillary Dzialowski
Nov 11, 2025
5.0
This PF was a great workout and tanning experience. This location has the latest equipment that even tracks your reps, sets, and timing. There are plenty of the most popular machines and there are even incremental weights (22.5lbs, 27.5lbs, etc.) in the free weight area. The functional training room has ample medicine balls, kettlebells, and seemingly brand new workout mats.
The tanning beds/booths are pristine, boast the latest tech (even red light therapy), and have fully functional fans, ergonomic handles, etc. Not to mention the tanning room (and really that whole tanning/massaging wing) feels almost luxurious.
BS
Bethany Shirk
Nov 4, 2025
5.0
Very clean, nice employees, and good vibes.
JD
J Doe
Oct 30, 2025
1.0
Probably one of the worst gyms that I've ever been to. Yes they gave it a facelift but nothing on the inside has changed so it's still the same at the end of the day. It's not in the best neighborhood, so therefore you know what type of people you're going to be surrounded by and on top of that that's exactly who they hire to work within so again you know nothing is working right and you can tell that by simply driving through the parking lot. There are abandoned vehicles and tires and glass in parking spots all throughout that location. You can tell that the managers give a damn is busted and she should no longer be there. Not to mention the general manager who acts like she has shoe horns for hands in regards to doing anything about it. I would say if you had to go somewhere and this was your last resort okay but just make sure you carry mace and or a taser with you.
AA
Aryell Arauz
Oct 12, 2025
1.0
Customer service is extremely racist toward Latinos. I came with my friend, and they wouldn't let him in because they're racist. A guy with long hair was very aggressive and tried to humiliate him. Address: 1140 Gallatin Pike S, Madison, TN 37115, Sunday 10/12/2015 at 7 p.m.
El servicio al cliente es extremadamente racista con los latinos. Vine con mi amigo y no lo dejaron entrar porque son racistas. Un tipo con el pelo largo fue muy agresivo e intentó humillarlo. Dirección: 1140 Gallatin Pike S, Madison, TN 37115, domingo a las 7 p. m.
Planet Fitness is located at 1140 Gallatin Pike S, Madison, TN 37115, USA.
What are the operating hours of Planet Fitness in Madison, TN?
Planet Fitness Madison is open 24 hours every day, except on certain holidays when hours may vary.
Does Planet Fitness offer any mobile apps for workouts or memberships?
Yes, Planet Fitness offers a mobile app for hundreds of ways to get strong; it's available on iOS and Android platforms.
What kind of fitness environment does Planet Fitness promote?
Planet Fitness promotes a Judgement Free Zone® providing a welcoming space for everyone to build strength at their own pace.
What membership options are available at Planet Fitness Madison?
You can find membership pricing and options on the Planet Fitness membership page or via their mobile app.
What facilities and services does Planet Fitness Madison offer?
Services include Classic Access, Mobile App, Free In-Club Fitness Training, Wifi, Perks, Guest Privileges, Tanning, Massage Chairs, HydroMassage, Total Body Enhancement, Fitness Training, Premium Perks, and Virtual Fitness Training.
Are there any nearby grocery stores where I can shop after my workout at Planet Fitness?
Yes, nearby grocery stores include Save-A-Lot and Madison Foodland, convenient for quick shopping trips after your workout.
What entertainment venues are close to Planet Fitness Madison?
Nearby entertainment options include Toro Event Center and Salón de Eventos Santorini Luxe Venue, where you can enjoy concerts or events before or after your gym session.
Where can I find clothing stores near Planet Fitness in Madison?
There are several clothing stores nearby, such as SHOE SHOW, BC BullyZ Clothing, Dirt Cheap, Citi Trends, and Gimme a 5 Clothing, perfect for shopping after a workout.
How can I contact Planet Fitness Madison for more information?
You can reach Planet Fitness Madison by phone at +1 615-612-4478 or visit their official website.