Kroger Pharmacy in Lebanon, TN is staffed with professionals dedicated to helping you lead a healthier life. Protect yourself and your family with vaccinations, medicine and more. Our pharmacists do more than prepare prescription refills and dispense medical supplies; they also offer advice on health topics, perform clinical services, and administer vaccinations, including the Tdap vaccine, measles vaccine, shingles vaccine, flu shots and more.
Need to request a prescription transfer or refill a medication? Our convenient online tools make it easy to manage your prescriptions quickly, simply and on your own schedule.
It baffles me to wait 20-25 minutes behind one person in the drive thru. Either their prescriptions are ready to pick up or not.
MC
Michelle Collier
Sep 3, 2025
1.0
Kroger Pharmacy – 1418 W Main St, Lebanon, TN
I had a very upsetting experience at this location. When I went to check on my prescriptions, I was first treated rudely in the drive-thru by Amber, who repeatedly called me “ma’am” even after I had given my full name. She then told me to circle around the building instead of handling the matter professionally.
Once inside, I was helped by the pharmacist Alyssa, who proceeded to speak as loudly as possible about my prescriptions and potential medical conditions while other customers were standing close behind me. This was a clear violation of my privacy and of HIPAA protections. Not only was it embarrassing, but it showed a complete disregard for patient confidentiality.
Due to the seriousness of this matter, I will be filing a formal complaint with the state. Patients deserve respect, professionalism, and—most importantly—privacy when dealing with their health information. Unfortunately, this pharmacy failed to provide that.
MB
Madison Bumbalough
Feb 26, 2021
1.0
WHY DOES NO ONE ANSWER THE PHONE
BH
Brenda Hensley
Oct 16, 2019
2.0
I have used this pharmacy for years but it is getting awful when no one answers the phone when you call. I just called to see if my prescription has been called in and it rang 45 times and still no answer. I also went Monday to pick up my husbands medicine that was called in that morning and waited in line for 45 minutes and had to leave to pick up grandchildren and then back at 5:30 and still had to wait 50 minutes that time before I got medicine. They need more help so people do not have to stand and wait that long to pick up prescriptions, it is ridiculous to have to wait that long.
What services does Kroger Pharmacy in Lebanon, TN offer?
Kroger Pharmacy offers prescription refills, vaccinations including Tdap, HPV, shingles, and flu shots, clinical services, health advice, and medicine. They also provide drive-thru Rx and manage prescriptions online.
What types of COVID-19 vaccines are available at Kroger Pharmacy in Lebanon?
The pharmacy provides Pfizer, Moderna, and Johnson & Johnson COVID-19 vaccines. Appointments are required and you can proceed to the pharmacy window upon arrival.
What are the Kroger Pharmacy's operating hours?
Monday to Friday, Kroger Pharmacy is open from 8:00 AM to 1:00 PM and 1:30 PM to 8:00 PM; Saturday 9:00 AM to 1:00 PM and 1:30 PM to 6:00 PM; Sunday 10:00 AM to 1:00 PM and 1:30 PM to 5:00 PM.
What payment methods are accepted at Kroger Pharmacy?
Kroger Pharmacy accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Is there a convenient way to manage prescriptions at Kroger Pharmacy?
Yes, Kroger offers convenient online tools for prescription transfers, refills, and management at any time.
Does Kroger Pharmacy have a drive-thru service?
Yes, the pharmacy offers a standalone drive-thru Rx service in their parking lot for quick and easy pickup.
Which nearby locations can help me find Kroger Pharmacy in Lebanon, TN?
You can find Kroger Pharmacy near Starbucks, The Little Clinic, and Kroger grocery store on W Main St, making it easy to locate when visiting these popular spots.
Are there helpful services near Kroger Pharmacy that I might use before or after my visit?
Yes, nearby services include The Little Clinic for medical care, Starbucks for coffee, and Redbox for video rentals, which you can visit conveniently around your pharmacy trip.
Can I access financial services near Kroger Pharmacy?
Yes, there are several financial service providers nearby such as Edward Jones advisors and Bank of America, useful for managing your finances before or after pharmacy visits.
Is Kroger Pharmacy in Lebanon accessible for individuals with disabilities?
Yes, Kroger Pharmacy has wheelchair accessible parking, seating, restrooms, and offers drive-thru and curbside pickup to accommodate all customers.