The Good Feet Store's personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Many customers praised the staff for being friendly, knowledgeable, and attentive, particularly highlighting individuals like Shayne, Gilman, and Josh.
Product Effectiveness
Several reviews noted significant improvements in foot pain and overall comfort after using the insoles, although some customers reported dissatisfaction with the products.
Pricing Concerns
Multiple customers expressed concerns about the high cost of products, with some feeling that the prices were unjustifiable or too steep.
Follow-Up Care
Customers appreciated the follow-up calls from staff to check on their progress and satisfaction with the products.
Consultation Experience
Many reviews highlighted the thoroughness of the consultations, with staff taking time to explain the process and fit the products properly.
JJ
Joseph
Nov 15, 2025
5.0
Austin was very knowledgeable and professional when I walked through the door. He got me fixed up in some supports that almost took my pain away instantly. I can’t wait to start feeling better!! Thank you Austin!!
JW
john weeks
Nov 3, 2025
5.0
Shayne and Josh were very helpful. I got a full set of high Arch insoles and they have been helping me out so much at work. I'm very glad I came in. Thank you.
MH
Madi Hoshor
Oct 26, 2025
5.0
I will start by saying I was very hesitant to stop in. I just didn’t know what I was getting myself into. But I was having such bad arch pain in my feet I didn’t know what else to do. I worked with Gilman and he explained the whole process so effortlessly. He made me feel comfortable. I ended up walking away after we talked because I wasn’t sure that I could afford the package. I got to my car and remembered that monthly payments were an option. So I went back in and secured the bag. Please know that this is a lifestyle change and it is an INVESTMENT! It’s not like buying a pair of insoles at a store. These are the real deal. I’m so excited to work through the process of getting my foot to be “the ideal foot.”
GT
Genelle Thomas
Oct 19, 2025
5.0
Gilman did a great job explaining the whole process and walking me through what I need to do to get my arches/feet on track to being happy feet!
JG
Janet Griggs
Oct 13, 2025
5.0
I was having heel pain. I went to the Good Feet Store and Gilman Gilman fitted me with arch supports. He was very conscientious, measured carefully and rechecked everything. He said he'd call in a week or so to see how things were going. He was good to his word. The arch supports take some getting used to, but they do seem to be helping. It's not an overnight fix, but I'm hoping they continue to solve the problem long term.
Frequently Asked Questions About The Good Feet Store
How are our arch supports different from inserts and insoles I can buy online or in drug stores?
Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.
I buy good shoes, but my feet still hurt. Can arch supports help me?
Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.
Will I be able to take my arch supports home the same day I purchase them?
Yes, for ages 6+. Your local Good Feet Store stocks a full inventory of arch supports. Once you’ve been fitted and have found the supports that work the best for you, you’ll be able to wear your new arch supports home.
How do I get my free fitting?
It’s simple. Just stop by your local Good Feet Store. No appointment is necessary, but if you prefer, you can schedule an appointment at the store near you.
Can I use my HSA or FSA funds to purchase arch supports?
Yes, you can use your HSA or FSA to purchase our arch supports. Arch supports, shoe inserts, insoles, or orthotics are eligible for reimbursement with a flexible spending account (FSA), health savings account (HSA), or a health reimbursement arrangement
(HRA). However, arch support reimbursement is not eligible with a limited-purpose flexible spending account (LPFSA) or a dependent care flexible spending account
(DCFSA). Arch Support Inserts are eligible for reimbursement with an FSA or HSA as they are devices placed into your shoes to support the arch of your foot to reduce—or even
eliminate—pain. Important Reminder: FSAs, HSAs, and other listed account types may differ. Be sure to check with your administrator before making a purchase.
How do Good Feet arch supports differ from regular inserts and insoles?
Good Feet Arch Supports are designed to provide firm yet flexible support to correct poor foot biomechanics and offer long-term pain-relief solutions.
Can arch supports help if I wear good shoes but still experience foot pain?
Yes, often the foot itself causes discomfort rather than the shoe. Stabilizing the foot with arch supports can minimize or alleviate pain from common foot problems.
Will I be able to take my arch supports home the same day I purchase them?
Yes, your local Good Feet Store stocks a full inventory and you can take home your personally fitted arch supports the same day, for ages 6 and older.
How can I get a free arch support fitting?
Just stop by your local Good Feet Store; no appointment is necessary. However, you can schedule an appointment if you prefer.
Can I use my HSA or FSA funds to purchase arch supports?
Yes, arch supports are eligible for reimbursement with flexible spending accounts (FSA), health savings accounts (HSA), and health reimbursement arrangements (HRA), but not with limited-purpose or dependent care FSAs. Check with your administrator before purchase.
What are the operating hours for The Good Feet Store in Knoxville?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and closed on Sundays.
Is The Good Feet Store accessible for wheelchairs and does it have restroom facilities?
Yes, the store has wheelchair-accessible restrooms and onsite services for customer convenience.
What nearby shoe stores can I visit along with The Good Feet Store for more footwear options?
Nearby shoe stores include Journeys, Chacos, Lizard Thicket Boutique, and Torrid, offering various footwear and clothing options to complement your arch support needs.
Are there dining options near The Good Feet Store where I can eat before or after my visit?
Yes, nearby dining options include Condado Tacos, Crù Bistro & Wine Bar, Panera Bread, Maggie Moo's Ice Cream, and Bonefish Grill for a range of casual to upscale meals.
What other types of stores are located near The Good Feet Store that I might want to check out?
Nearby stores include clothing boutiques like Carhartt and Merc 865, formal wear at Men's Wearhouse and Tux, jewelry at Kay Jewelers, and beauty services like Moda Nail Spa and European Wax Center.