At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Many customers praised the gym for being clean and well-maintained, although some noted issues with the bathrooms and equipment cleanliness.
Staff Attitude
The majority of reviews highlighted friendly and helpful staff, though there were isolated incidents of rudeness reported.
Facility Issues
Several customers reported problems with equipment being out of order and the layout of the locker rooms, particularly the men's locker room.
Customer Service
There were complaints about poor customer service experiences, especially regarding difficulty in contacting staff and resolving membership issues.
Operating Hours
Customers expressed frustration over inconsistent operating hours, particularly regarding the gym's advertised 24-hour access.
AM
Amanda M
1 day ago
3.0
Nice gym, with lots of space! However, the cleaning crew for the women's locker room does not do a nice job! When you walk in, you know that they are there cleaning, by the smell first! They can stink the whole locker room up with stale cigarette smoke in no time!! When they leave there are hair balls, in the wet mopped floor! The worst part was that my friend and I went in to shower, while they were cleaning the men's locker room. I was in the bathroom, my friend IN THE SHOWER (right inside the doors) and the cleaning guy just walks in, no announcement, just wheeled his mop bucket in, and proceeded as if there wasn't a woman showering right in front of him!
We also left a bag in the locker, and called to see if they could find it. It was there for less then a week, and they couldn't find it. They said that the cleaning crew probably took it. When their policy is to have the stuff donated, after a MONTH of being there. Our stuff wasn't even there for a full week when we called!
Last week, when checking in they informed us that they will be closing in an hour because of staffing issues. That threw a wrench in our shower and workout schedule, but we made do. While finishing up our workout on the treadmill, 13 min before closing they started turning off the t.v.'s. Seemed a little early in my opinion. About 5 min before closing we went into the locker room, to grab our stuff. All of a sudden the "lunk alarm" sounded and a worker started yelling that they were closed. Just seemed rather rough, and rude to customers.
AL
ann lawson
Nov 11, 2025
5.0
Angela was an awesome tour guide for my first visit. After a few visits I am entirely satisfied with my decision to use this facility for my personal use. the place is always clean, well lit, and staff is friendly and always there to help.
AC
A Collins
Nov 4, 2025
5.0
I checked back in with Plant fitness today. Travis was so great in helping me, and taking me back through all the details; I may be interested in! Thank you
JB
Jessica Bond
Oct 31, 2025
5.0
Club is always clean. Great staff especially. I always look forward to seeing Jennifer she always working hard to make sure club is clean and members are taken care of. Great Club!
LL
Leo L.
Oct 29, 2025
5.0
I'm a truck driver and have been to this gym many times! I love it!
What makes Planet Fitness in Knoxville (Kingston Pike) unique?
Planet Fitness believes everyone is strong in their own way and offers a welcoming space called the Judgement Free Zone® for all fitness levels to build strength at their own pace.
What are the operating hours of Planet Fitness on weekdays?
Planet Fitness in Knoxville is open 24 hours from Monday to Thursday, and closes at 9 PM on Fridays.
What are the weekend hours for Planet Fitness Knoxville (Kingston Pike)?
On Saturdays and Sundays, Planet Fitness is open from 7 AM to 7 PM.
Does Planet Fitness in Knoxville have special holiday hours?
Yes, holiday hours vary, for example on 2025-11-26 it is open until 9 PM, on 2025-12-24 until 5 PM, and on 2026-01-01 it opens at 5 AM until midnight.
What types of services does Planet Fitness Knoxville offer?
Services include ClassicAccess, Mobile App workouts, free Informed Choice Fitness Training, wifi, guest pass options, tanning, massage chairs, hydro-massage, total body enhancement, half-price cooler drinks, fitness training, premium perks, and virtual fitness training.
Where is Planet Fitness Knoxville located?
It is located at 9341 Kingston Pike, Knoxville, TN 37922, USA.
How can I contact Planet Fitness at Knoxville Kingston Pike?
You can call them at +1 865-690-0123 for inquiries or memberships.
Are there dining options near Planet Fitness Knoxville?
Yes, nearby dining includes Just 1 More Bar & Grille, Kelly's Kitchen, Lennys Grill & Subs, AsianYummy, Parkside Grill, Green's Tavern, Sonny's BBQ, Tennessee Tap House, and Outback Steakhouse, offering a variety of cuisines perfect for post-workout meals.
What fitness-related places are close to Planet Fitness Knoxville Kingston Pike?
Nearby fitness hubs include another Planet Fitness location and Crossfit Knoxville, as well as DV Martial Arts for martial arts and fitness instruction, providing more workout options nearby.
Can I combine a workout session at Planet Fitness with some shopping nearby?
Yes, nearby shopping options include Gabe's discount store, The Home Depot for home improvement, Tandy Leather for crafts and accessories, Snake Eyes Comics for gifts, and Level Up Games and Hobbies Knoxville for hobby enthusiasts.