Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.4
583 reviews
5 stars
414
4 stars
77
3 stars
36
2 stars
11
1 star
45
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the gym for its cleanliness, although some reported issues with dirty showers and equipment.
Staff Friendliness
The staff received consistent positive feedback for being friendly, helpful, and attentive to members.
Equipment Issues
Several reviews mentioned broken or poorly maintained equipment, particularly in the tanning beds and showers.
Service Quality
While many customers appreciated the service, there were complaints about inconsistent service quality and issues with membership cancellation.
Atmosphere
The gym was described as having a welcoming and friendly atmosphere, making it a comfortable place for workouts.
- BABrent ANov 6, 20255.0Great equipment to work out with and Safe, judgement free staff and customers . They make you feel welcome and encourage you to live healthy.
- KSKWAME STNov 3, 20251.0Never answers the phone but they’ll be at the front desk just talking amongst eachother or customers that just chat with them about things that are outside the job space
- JMJillian MahaffeyOct 21, 20255.0Clean gym. Friendly staff. All the equipment seems to work fine...what else could you need in a gym?
- YKYuriy KutepovOct 14, 20251.0In shower always cold water for last 2 months
- DWDonna WareOct 7, 20255.0Staff is si friendly
Frequently Asked Questions About Planet Fitness
Where is Planet Fitness located on Western Avenue in Knoxville, TN?
Planet Fitness is located at 5731 Western Ave, Knoxville, TN 37921, US.
What are the operating hours of Planet Fitness on Western Avenue in Knoxville?
Planet Fitness is open 24/7 Monday to Thursday, closes at 9 PM on Friday, and operates from 7 AM to 7 PM on weekends.
Does Planet Fitness offer mobile apps for workout tracking?
Yes, Planet Fitness offers mobile apps for iOS and Android to help you find a club nearby and access various workouts.
What services are available at Planet Fitness on Western Avenue?
Services include Classic Access, Mobile App, Free in-club fitness training, Wifi, Perks, Tanning, Massage Chairs, HydroMassage, Total Body Enhancement, and various fitness training options.
Is Planet Fitness a judgement-free gym environment?
Yes, Planet Fitness provides a welcoming Judgement Free Zone® where everyone can build strength at their own pace.
When was the Planet Fitness on Western Avenue in Knoxville established?
This Planet Fitness location was established in 2016.
What notable businesses are near Planet Fitness on Western Avenue?
Nearby businesses include Metro by T-Mobile (mobile phone store), Western Union (money transfer), and Golden Garden Chinese Restaurant for dining options.
Are there any dining options close to Planet Fitness on Western Avenue?
Yes, Golden Garden Chinese Restaurant and La Fiesta Mexican Restaurant are nearby places you can visit before or after your workout.
Where can I find retail and service stores near Planet Fitness on Western Avenue?
Retail and service stores nearby include Dollar General for discounts, Surge Staffing for employment services, and Cumberland Dry Cleaners for laundry needs.
Are there fitness-related businesses near Planet Fitness on Western Avenue?
Yes, Dance2fit-Western Avenue is a nearby gym, and Southern Fit Boutique offers fitness-related apparel.