Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.3
1,104 reviews
5 stars
746
4 stars
173
3 stars
59
2 stars
29
1 star
97
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the gym for its cleanliness and sanitation efforts.
Staff Friendliness
The staff received numerous compliments for being friendly, helpful, and accommodating.
Equipment Issues
Several reviews highlighted problems with broken or outdated equipment, indicating a need for maintenance and upgrades.
Customer Service
Mixed feedback on customer service; while some had positive experiences, others reported poor service and long wait times.
Facility Size
Customers appreciated the spaciousness of the gym and the variety of equipment available.
- SMSteven MooreNov 17, 20251.0Has to be the worst service around. From day 1 (January 2025) it has been billing issues. Never can reach a manager. Customer service line doesn’t help. Pitiful way to do business.
- DMDorin McGeeNov 14, 20255.0I stopped by my local Planet Fitness today to check it out, and I’m really glad I did. The gym is currently undergoing a remodel, and from everything I was told, there are some great upgrades on the way. The two associates at the front desk, Liv and Tony, were incredibly friendly, helpful, and informative. They walked me through the upcoming changes and really made the place feel welcoming. Their energy and the way they explained everything made me excited about what this location is becoming. The remodel sounds promising, and I hope they continue adding features that the fitness community is looking for—like more free weights, straight bars, and weight plates—because those additions would make this Planet Fitness truly stand out against other gyms in the area. Thanks to the guidance and positive experience with Tony and Liv, I signed up for my membership on the spot. I’m looking forward to seeing the final results of the remodel and watching this location grow into an even better gym that I my self would love to work or be a member of the gym. I would definitely recommend checking it out for yourself and get a head of the rush of new members at the beginning of the year as I did for only a dollar.
- BWBrittany WebbOct 27, 20255.0Very clean and staff is friendly
- DRdonnavon ruddOct 18, 20253.0Great quiet place to work out, not too keen that in the past year the sub 25 people they've hired have moved the clock forward and tell people that they're closing an hour and a half before hand then coming up to every individual to remind them like 45 minutes before hand. I get there's no closing duties and all they need to do is lock up and leave but it doesn't do great for morale of your members to constantly remind them you need to leave. I promise we'll all be out by or before close.
- LLLarryharness6745 LharnessOct 10, 20252.0Crunch is looking promising soon after tonight. It's not the current manager it's the upper management. He's doing well, but with the limited staff, he is working a lot. It's no lights outside when you walk out. Is it a safety condition?
Frequently Asked Questions About Planet Fitness
What are the operating hours of Planet Fitness in Knoxville (North Broadway), TN?
Open 24 hours Monday through Thursday, until 9 PM on Friday, and from 7 AM to 7 PM on weekends.
Where is Planet Fitness located in Knoxville?
At 4827 N Broadway St, Knoxville, TN 37918, USA.
What types of memberships and services does Planet Fitness offer?
They provide Classic Access, a mobile app, free In-Club Fitness Training, tanning salon services, massage chairs, HydroMassage, half-price cooler drinks, premium perks, and virtual fitness training.
Can I use the Planet Fitness mobile app to enhance my workout experience?
Yes, Planet Fitness offers a mobile app with hundreds of ways to get strong and stay motivated.
What is Planet Fitness's policy on judgment during workouts?
Planet Fitness promotes a Judgement Free Zone® environment for all members to build strength at their own pace.
Is Planet Fitness open on holidays?
Yes, but hours vary. For example, on 2025-11-26 open 24 hours; on 2025-11-27 open 7 AM to 1 PM; on 2026-01-01 open 7 AM to midnight. Check specific holiday hours before visiting.
How can I contact Planet Fitness Knoxville (North Broadway) directly?
You can call them at +1 865-687-2323 for any inquiries or assistance.
What nearby stores can I visit for shopping after my workout at Planet Fitness?
Big Lots is nearby, offering discount and department store products, plus Scrubs 360 Consignment and Tennessee Sporting Goods for clothing and sporting goods needs.
Are there nearby dining options near Planet Fitness for a post-workout meal or snack?
Yes, nearby options include La Michoacana Delights for ice cream, Chipotle Mexican Grill and Panda Express for fast food, and The Kraken's Cup tea room.
Where can I find beauty and grooming services near Planet Fitness?
Nearby options include Hair by Samantha, Dapper Dandies - Fountain City barber shop, Broadway Barber Shop Knoxville, and Textures Salon for hair and beauty services.