Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.3
555 reviews
5 stars
375
4 stars
83
3 stars
25
2 stars
22
1 star
50
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple customers reported unsanitary conditions in showers and locker rooms, with complaints about bugs, hair, and general dirtiness.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were criticized for rudeness and lack of training.
Equipment Maintenance
Customers noted that many machines were out of order for extended periods, and there were complaints about the overall condition of the equipment.
Operational Hours
Several reviews highlighted issues with the gym not opening on time, particularly during early morning hours, causing frustration for members.
Customer Service
There were numerous complaints about poor customer service, including difficulties in resolving billing issues and lack of communication from management.
- MGMichael GuercioNov 11, 20255.0Love this gym staff and everybody are so nice. Keep up the good work
- SBShautia BrooksOct 31, 20255.0The best staff ! Always greeted with smiles from everyone!
- KFK FazOct 28, 20253.0For the love of God fix or replace the older smith machines already. The friction and resistance on the older ones is unreal compared to the new ones.
- RGRachel GSep 27, 20251.0The most disgusting showers. I have never been so grossed out before. I don’t think they have ever been cleaned.
- RDRobert DuhSep 22, 20255.0Great gym, great employees.
Frequently Asked Questions About Planet Fitness
What are the operating hours of Planet Fitness in Knoxville (Chapman Hwy), TN?
Planet Fitness is open Monday through Thursday from 4:00 AM to 11:00 PM, Friday from 4:00 AM to 9:00 PM, and Saturday and Sunday from 7:00 AM to 7:00 PM.
Where is Planet Fitness located in Knoxville?
Planet Fitness is located at 4570 Chapman Hwy, Knoxville, TN 37920, USA.
What makes Planet Fitness a welcoming gym for all types of members?
Planet Fitness provides a Judgement Free Zone® with best-in-class equipment designed for members to build strength at their own pace, no matter their fitness goals or routines.
What services does Planet Fitness offer at the Knoxville (Chapman Hwy) location?
Services include Classic Access, Mobile App, Free In-Club Fitness Training, Wifi, Perks Program, Guest Passes, Tanning, Massage Chairs, HydroMassage, Total Body Enhancement, Half-Price Cooler Drinks, Fitness Training, Premium Perks, and Virtual Fitness Training.
Can I use a mobile app to enhance my Planet Fitness experience?
Yes, you can download the Planet Fitness mobile app from the Apple App Store or Google Play Store for hundreds of ways to get strong.
Does Planet Fitness offer any special hours during holidays?
Yes, holiday hours vary, for example, on 2025-11-26, the gym is open from 4:00 AM to 9:00 PM, and on 2025-12-24, from 4:00 AM to 3:00 PM. It's best to check specific holiday hours before visiting.
Are there grocery stores near Planet Fitness for convenient shopping before or after workouts?
Yes, Food City is a nearby grocery store where you can conveniently shop before or after your workout at Planet Fitness.
What nearby dining options are available around Planet Fitness on Chapman Hwy?
Acapulco Mexican Restaurant and Hungry Howies Pizza are nearby options where you can enjoy a meal before or after your visit to Planet Fitness.
Are there health-related services near Planet Fitness that I can access?
Yes, BenchMark Physical Therapy, Southeastern Retina Associates, and Baptist Eye Surgeons are nearby health service providers specializing in physical therapy, eye care, and related medical services.
If I need to run errands in one trip, what types of stores are near Planet Fitness?
Nearby you can find a variety of stores including Rent-A-Center (retail and appliance), Big Lots (discount and furniture store), Cricket Wireless (mobile phone store), and KARM Thrift Store (antique store) for your convenience.