Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment StoreNational Seating & Mobility
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Steve did an excellent job setting up my new chair and answered all my questions.
CK
Colleen Knoski
Dec 26, 2025
5.0
Steve was a very friendly and informative associate ..He answered all our questions and took the time to make us feel comfortable and important...Would recommend National Seating and Mobility for any needs you may come upon..Our chair was made quickly and efficiently and just like how we wanted it ...Thank you Steve and National Seating and Mobility..
VS
Val Simon
Oct 17, 2025
1.0
Remote tech that I talked with about my chair Screwed up the order and now after waiting for 4 months I have to wait More for the parts that My Chair Needs. This is Absolutely Uncalled for from a Company that is supposed to be there for the People.
Also had Problems with the support fret om the workers in the Knoxville office. Refusing to take my Calls. Had to block my number to get through.
CC
Chris
Feb 28, 2025
5.0
Kim and Jeremiah are outstanding with my son’s needs. Caring, easy to contact, fast response. I couldn’t ask for more for his mobility needs.
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What kind of mobility solutions does National Seating & Mobility in Knoxville provide?
National Seating & Mobility offers one-of-a-kind mobility solutions designed to be comfortable, safe, and tailored to work completely in sync with each client.
Where is National Seating & Mobility located in Knoxville?
It is located at 115 Hayfield Rd, Ste A, Knoxville, TN 37922.
What are the normal business hours for National Seating & Mobility in Knoxville?
They are open Monday through Friday from 8:30 AM to 4:30 PM and closed on weekends.
Does National Seating & Mobility offer remote evaluations and repair services?
Yes, their services include remote evaluations as well as service and repair for mobility equipment.
Is National Seating & Mobility wheelchair accessible?
Yes, the facility has wheelchair accessible entrances and parking, making it easy for clients with mobility needs to access their services.
How can I contact National Seating & Mobility in Knoxville?
You can call them at +1 865-560-1205 or email knoxville@nsm-seating.com for inquiries.
Are there any nearby public transportation options to reach National Seating & Mobility?
Yes, Rapid Transit is a nearby transportation option that can help customers get to National Seating & Mobility easily.
What nearby places can I visit before or after my appointment at National Seating & Mobility?
You can visit nearby places such as Heartland Hardwood Flooring for home and garden needs, La-Z-Boy Home Furnishings & Décor for furniture shopping, or enjoy the local campus at Lincoln Memorial University.
Where can I find banking services near National Seating & Mobility in Knoxville?
Nearby you will find First Tennessee Bank, Pinnacle Financial Partners, and First Horizon Bank offering financial services and ATMs for your convenience.
Does National Seating & Mobility support clinical professionals such as physicians and therapists?
Yes, they provide flexible, highly professional clinical support tailored to physicians and therapists working with clients requiring mobility solutions.