Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
325 reviews
5 stars
279
4 stars
5
3 stars
5
2 stars
5
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Matthew and Destiny for their exceptional service.
Professionalism
The staff, including optometrists and sales associates, were frequently described as professional, knowledgeable, and accommodating, contributing to a positive experience.
Product Quality
Customers appreciated the variety and quality of eyewear available, although some expressed concerns about pricing and insurance practices.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding billing issues and customer service experiences that were perceived as rude or unhelpful.
Cleanliness and Environment
The store was often described as clean and welcoming, enhancing the overall customer experience.
- JKJenny KlineNov 7, 20255.0The absolute best! We love them and will drive 40 mins to see them. 👌
- PKPaul KatkoNov 1, 20255.0Excellent
- LLLawrence LunsfordOct 6, 20255.0I went to Lens Crafters walk in Destiny's can right ask if she could help me. She showed me what I ask for and helping everything. Everything was great it could not have went any better She was awesome. Thanks
- ABAnita BarrowSep 29, 20252.0My glasses have a bubble in them l bought the insurance and wasn't told l had a co pay not very happy to have to pay $27.00 for something l didn't do to my glasses not at all happy about that do better lens crafters.😥😥
- CSCHRIS SHERRILLAug 28, 20255.0Extremely Well Experience today on purchasing my New pair of glasses and the staff at the Pinnacle store in Turkey Creek in Knoxville Tn are a Very Great Customer Service Team that go above and beyond to help you with the purchase process from beginning to end..Great Job and always…I will definitely be back on my next purchase as well.. I have always had Great Service from them …EXCELLENT JOB TO ALL OF YOU..Regards…💯💯
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions like Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters?
LensCrafters carries brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Coach, Tiffany & Co., and more.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and welcomes all prescriptions.
What are LensCrafters' store hours?
LensCrafters is open Monday through Saturday from 8:30 AM to 6:30 PM and on Sunday from 12:00 PM to 5:30 PM.
Can I schedule an eye exam appointment online for LensCrafters?
Yes, you can schedule an eye exam online through LensCrafters' appointment booking link provided on their website.
What payment options are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Does LensCrafters offer in-store pickup?
Yes, LensCrafters offers in-store pickup services for your convenience.
What nearby dining options can I visit before or after my LensCrafters appointment?
Nearby you can enjoy meals at Abuelo's Mexican Restaurant, Fleming’s Prime Steakhouse & Wine Bar, Bonefish Grill, Pei Wei Asian Kitchen, Maggie Moo's Ice Cream, and Panera Bread.
Where is LensCrafters located in relation to shopping centers?
LensCrafters is located at The Pinnacle at Turkey Creek, a major shopping center nearby also including The Shops at Turkey Creek and Knoxville Maurices.
Are there other optometry or eyewear providers near LensCrafters?
Yes, Dr. Torrey J. Carlson & Associates, an optometrist and health retail provider, is located nearby for additional eye care options.