Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
576 reviews
5 stars
550
4 stars8
3 stars2
2 stars2
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and attentive, with many customers highlighting individual employees for their exceptional service.
Quick Repairs
Customers frequently mention the quick and efficient repair services offered, often receiving complimentary fixes for their glasses.
Positive Atmosphere
The store is noted for its welcoming and pleasant environment, making customers feel comfortable and valued during their visits.
Expertise and Knowledge
Many reviews commend the staff's knowledge about eyewear and their ability to assist customers in selecting the right frames and lenses.
Mixed Experiences
While most feedback is positive, there are a few mentions of less satisfactory experiences, particularly regarding initial customer interactions.
- PCPatricia CordovaNov 5, 20255.0Anthony did an amazing job repairing my glasses! Thanks so much!
- AGA GreenOct 30, 20255.0Lens Crafters in West Town Mall is the best place for your eyerwear needs anywhere in our area! Where else can you find reasonably priced glasses and a Happiness Guarantee where you can return or exchange your glasses within 30 days if they just aren't what you wanted? No where, that's where! This alone is reason enough to go here. When you actually come in and meet the staff, you'll never need or want to go anywhere else. Our whole family has been coming here for years. We actually followed Megan, the manager here from the Turkey Creek store. Megan is one of the kindest and most caring people you will ever meet. The fact that she loves the work she does is evident in the time and care she takes with every single client that comes in. She takes the time to help you personally pick out glasses and will help you find what works for you. No matter your budget, everyone here wants the best for you and they truly make every effort possible to make sure you have a positive experience. The entire staff here is so friendly and helpful! You will never leave this store unhappy and if something happens after you leave the store, they will go above and beyond to make it right.
- KCKeith CarverOct 20, 20255.0Jamie was extremely helpful today! I’ll definitely be back to visit this location for my eyeglass needs.
- CHChandler HammondOct 12, 20255.0Great service, repaired my sunglasses in a quick and thorough fashion. Would recommend
- XXXenoOct 9, 20255.0I went around maybe 30 stores today, the hinge on my glasses broke. This store was the only store out of the 30 that helped me find a fix so that I can see again. The most amazing employees ever, especially Lindsey. Thank you so much for being amazing and understanding my situation!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions, and a wide range of designer eyewear brands.
Which designer eyewear brands can I find at LensCrafters in Knoxville?
You can find designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
What are the store hours for LensCrafters at 7600 Kingston Pike?
The store is open Monday through Saturday from 9:30 AM to 8:00 PM and Sunday from 12:00 PM to 6:00 PM.
Can I schedule an eye exam appointment online for this LensCrafters location?
Yes, you can schedule an eye exam through their online booking link provided on their website.
What payment options are accepted at LensCrafters?
Payments can be made using American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Do they offer in-store pickup at this LensCrafters location?
Yes, in-store pickup is available for your convenience.
Are there any popular shops near LensCrafters in West Town Mall?
Yes, nearby popular shops include Aerie for women's clothing, Gap, Banana Republic, and KAY Jewelers for jewelry.
Where can I grab a coffee or snack near LensCrafters at West Town Mall?
You can visit Starbucks for coffee and Auntie Anne's or Cinnabon for quick snacks nearby.
Are there any spas or beauty salons close to LensCrafters?
Yes, nearby options include Platinum Glow Esthetics, MedAesthetics, Modern Bella Aesthetics, Haven Luxe Hair, and Beauty Mark Hair Studio.