Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
585 reviews
5 stars
558
4 stars8
3 stars2
2 stars2
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for their friendliness, helpfulness, and professionalism, with many customers highlighting individual employees like Megan, Jamie, and Jason for their exceptional service.
Repair Services
Customers frequently commend the store for quick and effective repairs on glasses, often at no charge, showcasing a commitment to customer satisfaction.
Pricing Concerns
Some customers expressed dissatisfaction with pricing practices, feeling that the costs for lenses and frames were inflated compared to other options.
Overall Experience
Many reviews reflect a positive overall experience, with customers appreciating the efficient service, knowledgeable staff, and the welcoming atmosphere of the store.
- PGpete garza3 days ago5.0Very Positive Interaction and Very Professional Attitude towards me and my needs .
- RMReggie MosleyJan 3, 20265.0We (wife and I) love the staff @ Lenscrafters. Very helpful people which inspires us to buy their product when visiting.
- MAMark AndersonDec 30, 20255.0I've been using this location for 25 years. They are always professional and service-oriented. Ask for Megan- she's smart, easy-going and will make sure you are 100% satisfied with your order before you walk out.
- GCGail CurranDec 19, 20255.0Courtney at the West Town Mall LensCrafters provided excellent customer service! She compared the cost between my insurance and the store discounts to get my two eyeglasses for a reasonable price. Wonderful experience!
- HRHiawassee RollerDec 18, 20255.0The manger was awesome and very helpful doctor was super nice great bedside - first time at this location 5 star service all around . This is where I will continue to come to get my yearly - very impressed… Thank you ☺️
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions, and a wide range of designer eyewear brands.
Which designer eyewear brands can I find at LensCrafters in Knoxville?
You can find designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
What are the store hours for LensCrafters at 7600 Kingston Pike?
The store is open Monday through Saturday from 9:30 AM to 8:00 PM and Sunday from 12:00 PM to 6:00 PM.
Can I schedule an eye exam appointment online for this LensCrafters location?
Yes, you can schedule an eye exam through their online booking link provided on their website.
What payment options are accepted at LensCrafters?
Payments can be made using American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Do they offer in-store pickup at this LensCrafters location?
Yes, in-store pickup is available for your convenience.
Are there any popular shops near LensCrafters in West Town Mall?
Yes, nearby popular shops include Aerie for women's clothing, Gap, Banana Republic, and KAY Jewelers for jewelry.
Where can I grab a coffee or snack near LensCrafters at West Town Mall?
You can visit Starbucks for coffee and Auntie Anne's or Cinnabon for quick snacks nearby.
Are there any spas or beauty salons close to LensCrafters?
Yes, nearby options include Platinum Glow Esthetics, MedAesthetics, Modern Bella Aesthetics, Haven Luxe Hair, and Beauty Mark Hair Studio.