Home Instead

3.4
15 reviews

About

Home Health Care ServiceSenior Citizen CenterAlzheimer's CareHome Care Agency
Home Instead provides senior home care services in Knoxville, TN . Services include: Respite care, Alzheimer's care, Outpatient care, Short term recovery, Veteran care, Elderly companionship, Seniors transportation, medication reminders, doctors appointments, live-in companions. Call (865) 523-1300 for your free senior home care assessment.

Details

  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingAvailable

Location

Home Instead
4635 Chambliss Ave, Knoxville, TN
37919, United States

Hours

Reviews

3.4
15 reviews
5 stars
9
4 stars
0
3 stars
0
2 stars
0
1 star
6
  • MN
    Mark Neuffer
    Oct 26, 2025
    1.0
    I secured an agreement for an overnight stay by Home Instead after my operation on September 24, 2025. This was required by my surgeon's office. The caregiver was about half an hour late and started to enter my apartment. Seeing my cat, she started gibbering that "she couldn't do this" and backed away. Eventually, and with a curt explanation that she was allergic to animals, she left. I called the service and explained the problem, and the receptionist somewhat hesitantly indicated that they might, at the very last moment, get someone to stay with me. She tried to suggest that advising the agency that I had a cat was my responsibility. On the contrary, I contended, if there are screening issues, they should be included on the voluminous paperwork I had to complete. It is the responsibility of the agency, not the client, to determine if there are pets present AND if their service personnel have allergies. I asked to speak with the manager of the operation, and was told that she had gone home for the day and that a return call would be placed to me the next day. It never was. I made other arrangements for the night. This agency deserves a zero score for performance and a zero score for follow up. I WOULD NOT RECOMMEND THIS AGENCY TO ANYONE IN NEED OF RESPONSIBLE AND RESPONSIVE CARE.
  • AH
    Alecia Hicks
    Oct 25, 2025
    5.0
    Maria Gordy has done a wonderful job helping today with my life plans and my weight loss journey and supporting my pet also. She has done a great job to make me feel cared for!
  • 33
    363
    Oct 2, 2024
    5.0
    Thank you y’all have been beyond wonderful. My mom is so much happier. She’s gained a little weight, is always clean and well cared for. When I had questions they were so helpful. I can’t recommend them enough. I literally feel like I have gotten my life back.
  • CB
    Christina Bell
    May 25, 2023
    5.0
    Such a wonderful service with caring staff! They are excellent!

Frequently Asked Questions About Home Instead

What types of senior care services does Home Instead in Knoxville, TN provide?

Home Instead offers a variety of senior home care services including respite care, Alzheimer's care, outpatient care, short term recovery, veteran care, elderly companionship, transportation, medication reminders, doctors appointments support, and live-in companions.

Where is Home Instead located in Knoxville?

Home Instead is located at 4635 Chambliss Ave, Knoxville, TN 37919, USA.