Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment StoreNational Seating & Mobility
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
The new takeover of national seating Mobility it's not that great when you call you have to wait 12 to 17 minutes before somebody comes on and talks to you before they transfer you to the right department or location they asked for City and address of where you live then they'll send you over to that office
RR
Ray
Aug 25, 2025
5.0
Jeff went above and beyond for me when I needed a new powerchair. His experience, understanding and desire to make sure everything I needed was far above anyone I have dealt with, and I've been in a power chair for 30 years. Gilbert came out and tweaked the electronics to suit me and Jeff has made a few trips to change out things to make me more comfortable. I cant say enough good about these guys. Thank you all
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What services does National Seating & Mobility provide?
National Seating & Mobility offers custom mobility solutions, including wheelchairs, mobility scooters, service & repair, and remote evaluations to enhance client independence and support physicians and therapists.
What are the operating hours of National Seating & Mobility in Kingsport?
The business is open Monday to Friday from 8:30 AM to 4:30 PM and closed on weekends and major holidays.
Where is National Seating & Mobility located in Kingsport, TN?
It is located at 3708 E Stone Drive, Kingsport, TN 37660, USA.
Does National Seating & Mobility have wheelchair accessible parking?
Yes, the location has wheelchair accessible parking available for customers.
Does National Seating & Mobility accept cash-only payments?
No, they do not require cash-only payments; other payment methods are accepted.
Can I shop in-store at National Seating & Mobility?
Yes, in-store shopping is available at their Kingsport location.
What are some nearby food options when visiting National Seating & Mobility?
Wendy’s, a fast food restaurant, is nearby and convenient for a quick meal before or after your visit.
Are there medical supply or prosthetic services close to National Seating & Mobility?
Yes, LINCARE INC., Appalachian Prosthetics & Orthotics Inc, and Alexander Prosthetics are nearby medical and prosthetic providers that may complement your visit.
What nearby businesses could be useful for vehicle or sign needs while visiting National Seating & Mobility?
Howard's Use Cars is a used car dealer nearby, and Signs & Designs Dunn Right provides professional sign making and business supplies.
Are there any local attractions or social organizations near National Seating & Mobility?
The Crown Colony Clubhouse, a social service organization and amusement park, is close by for leisure activities.