Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
232 reviews
5 stars
203
4 stars
7
3 stars1
2 stars1
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and knowledgeable staff, highlighting individual employees like Sara, Katrina, and Tiffanie for their exceptional service.
Professionalism
The staff and doctors were noted for their professionalism and thoroughness during eye exams, making customers feel comfortable and well-informed.
Equipment and Technology
Many reviews mentioned the use of state-of-the-art equipment for eye exams, contributing to a positive experience.
Mixed Experiences with Orders
Some customers reported issues with the ordering process for glasses and contacts, including delays and miscommunication regarding insurance coverage.
Overall Satisfaction
Despite some complaints, the majority of reviews reflected a high level of satisfaction with the overall experience at LensCrafters.
- RBR BOct 14, 20255.0Excellent experience. Best equipment available.
- CBCindy ButlerSep 29, 20255.0Nicest people in the world work here! I love this place!
- JGJordan GambleAug 27, 20255.0Exceedingly good customer service, everyone greeted us, and seemed genuinely pleasant and happy to be there. A young lady called Sara, helped me find the perfect glasses and sunglasses and went way above and beyond to help me find exactly what I wanted! She was very knowledgeable, personable and funny. I felt like I knew her! Ask for Sara, she will get you fixed up!
- JHJudy HorneAug 23, 20255.0Great place and friendly staff .
- CHCris HessJul 24, 20255.0Very professional and extremely friendly visit. Katrina took really great care of me.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What eye care services does LensCrafters in Kingsport offer?
LensCrafters provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer brands such as Prada, Burberry, and Versace. They also offer prescription wearable technology.
Which vision insurance plans does LensCrafters accept?
They accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health among others. All prescriptions are welcome.
What are the store hours for LensCrafters in Kingsport?
LensCrafters is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sundays from 11:00 AM to 5:00 PM.
What payment methods can I use at LensCrafters?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Does LensCrafters provide in-store pickup?
Yes, LensCrafters offers in-store pickup for your convenience.
Where is the LensCrafters store located in Kingsport?
The store is located at 2600 E Stone Drive, Suite 2600-10, in the Kingsport Pavilion, Kingsport, TN 37660.
How can I schedule an eye exam appointment at LensCrafters Kingsport?
You can schedule an eye exam online using the LensCrafters appointment link specific to the Kingsport store.
What nearby places can I visit before or after my visit to LensCrafters in Kingsport?
Nearby places include Which Wich for a quick sandwich, Giuseppe's Italian Restaurant for dining, and sweetFrog if you're looking for frozen yogurt after your appointment.
Are there mobile phone stores near LensCrafters in Kingsport?
Yes, T-Mobile, Verizon, Sprint Store on East Stone Dr., and Target Store Kingsport, which also offers mobile phones, are located nearby, making it easy to visit multiple stores in one trip.
Can I combine my visit to LensCrafters with other services like a spa or medical center nearby?
Definitely. US Nails & Spa offers beauty salon services close by, and the IVX Health Infusion Center provides medical care if you need it. This allows you to conveniently schedule wellness and beauty appointments in the area.