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LensCrafters

4.6
(241 reviews)

Business Details

2600 E Stone Drive, Kingsport, TN
37660, United States
(423) 246-1416

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2600 E Stone Drive, Kingsport, TN
37660, United States

Hours

Reviews

4.6
241 reviews
5 stars
212
4 stars
7
3 stars
1
2 stars
1
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their professionalism and willingness to assist.

Experience

Many reviews noted excellent experiences during eye exams and frame selection, with specific mentions of staff members who provided exceptional service.

Product Availability

While most customers were satisfied with their purchases, some expressed frustration with delays in receiving glasses and contact lenses.

Pricing Transparency

A few customers raised concerns about hidden fees and lack of clarity regarding insurance coverage, indicating a need for better communication about costs.
  • JK
    Joshua Knight
    Feb 8, 2026
    5.0
    Catherine is very knowledgeable and is a real pleasure to work with.
  • LP
    Leon Peake
    Jan 13, 2026
    5.0
    Great location to keep your vision healthy. Wonderful staff and service.
  • RT
    Ron Tiller
    Jan 9, 2026
    5.0
    This was our first appointment at the new location and also the first appointment with the doctor and we were not disappointed. Everyone we interacted with was super nice and helpful.
  • CL
    Cody Lester
    Jan 3, 2026
    5.0
    Excellent experience, knowledgeable and helpful staff.
  • GG
    Gina Gandy-Smith
    Dec 31, 2025
    5.0
    I enjoyed working with V

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.

Brand Certified Facts from LensCrafters

LensCrafters partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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