Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
240 reviews
5 stars
210
4 stars
7
3 stars1
2 stars2
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional staff, highlighting individual employees for their exceptional service.
Product Selection
The business offers a wide variety of eyewear options, with many customers expressing satisfaction with the selection of frames and lenses.
Eye Exams
The eye exams are described as thorough and informative, with doctors taking the time to explain procedures and address patient concerns.
Issues with Orders
Several customers reported problems with orders, particularly regarding contact lenses, including delays and lack of communication.
Pricing Concerns
Some customers found the prices to be high and expressed dissatisfaction with unexpected charges related to insurance coverage.
- DNDavid Nottingham3 days ago2.0Called office today and office was very rude. I can definitely take my business elsewhere. I’ve been going there for a while now and have never felt that way before. Ridiculous was at the Kingsport tn. Office
- RTRon Tiller4 days ago5.0This was our first appointment at the new location and also the first appointment with the doctor and we were not disappointed. Everyone we interacted with was super nice and helpful.
- CLCody LesterJan 3, 20265.0Excellent experience, knowledgeable and helpful staff.
- GGGina Gandy-SmithDec 31, 20255.0I enjoyed working with V
- OKOlivia KellyDec 5, 20255.0Katrina was so very helpful! She is so patient and did not make me feel overwhelmed. I would go back to her a million times again! Best service ever.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What eye care services does LensCrafters in Kingsport offer?
LensCrafters provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer brands such as Prada, Burberry, and Versace. They also offer prescription wearable technology.
Which vision insurance plans does LensCrafters accept?
They accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health among others. All prescriptions are welcome.
What are the store hours for LensCrafters in Kingsport?
LensCrafters is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sundays from 11:00 AM to 5:00 PM.
What payment methods can I use at LensCrafters?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Does LensCrafters provide in-store pickup?
Yes, LensCrafters offers in-store pickup for your convenience.
Where is the LensCrafters store located in Kingsport?
The store is located at 2600 E Stone Drive, Suite 2600-10, in the Kingsport Pavilion, Kingsport, TN 37660.
How can I schedule an eye exam appointment at LensCrafters Kingsport?
You can schedule an eye exam online using the LensCrafters appointment link specific to the Kingsport store.
What nearby places can I visit before or after my visit to LensCrafters in Kingsport?
Nearby places include Which Wich for a quick sandwich, Giuseppe's Italian Restaurant for dining, and sweetFrog if you're looking for frozen yogurt after your appointment.
Are there mobile phone stores near LensCrafters in Kingsport?
Yes, T-Mobile, Verizon, Sprint Store on East Stone Dr., and Target Store Kingsport, which also offers mobile phones, are located nearby, making it easy to visit multiple stores in one trip.
Can I combine my visit to LensCrafters with other services like a spa or medical center nearby?
Definitely. US Nails & Spa offers beauty salon services close by, and the IVX Health Infusion Center provides medical care if you need it. This allows you to conveniently schedule wellness and beauty appointments in the area.