Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.1
768 reviews
5 stars
480
4 stars
121
3 stars
51
2 stars
30
1 star
86
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Customer experiences with staff vary widely; some report friendly and helpful interactions, while others describe rude or dismissive behavior.
Cleanliness
The gym's cleanliness is frequently mentioned, with some customers praising it while others report dirty locker rooms and equipment.
Equipment Issues
Multiple reviews highlight broken or outdated equipment, leading to frustration among members who rely on specific machines.
Customer Service
Several customers express dissatisfaction with customer service, particularly regarding membership issues and communication.
Space and Crowding
The gym is often described as small and overcrowded, making it difficult for members to access equipment during peak hours.
- DHDaniel HoffmanOct 18, 20251.0The nastiest, most rude staff I've ever seen in my life. They should definitely hire some better help.
- SCSarah ConkleOct 4, 20255.0Lovely gym. One of the best in the area.
- SCsherry cowlesOct 2, 20255.0I go to the one in Ct for tanning as we live there and when we come to Johnson city tn for the winter, I come here and I have to say the one here in Johnson City is very clean and they have upgraded their tanning beds a year before we did in Ct. Great staff and never a wait for a tanning bed
- PGPhillip GrindstaffSep 29, 20251.0These 1st shift people working there seem to be smart ass constantly, they think they are better than everybody that walks in there that has a tattoo or doesn't look like a million dollars.I will say the maneger I talked to was a good person and understood what I was saying.But the old man said there ain't no one talking to me. When I asked for a manager. I really liked it too. Oh well this is what you wanted you were smart as hell to me.
- ABAaron BrittSep 3, 20251.0If I could give zero stars I would. On 9/2/25 at 10:45am, after three weeks of forcing myself to build the courage, I walked into the Johnson City Planet Fitness expecting the inclusive, welcoming environment your brand claims to provide. Instead, I was met with indifference. Two employees stood against the wall. When I explained I wanted to join, was nervous, and needed a tour and help with the machines, I was coldly told the trainer had quit “yesterday.” That was the end of it—no alternatives, no reassurance, not even the basic courtesy of showing me around. The older employee wasn’t openly rude, but her dismissive attitude made it clear my presence was an inconvenience. When I asked what I should do, she had no answer and offered nothing. The lack of effort was humiliating and demoralizing. PF calls itself the “Judgment Free Zone,” but I walked out feeling judged, ignored, and unwelcome. What should have been a hopeful first step toward improving my health became a crushing blow to my confidence and self-worth.
Frequently Asked Questions About Planet Fitness
What are the operating hours of Planet Fitness in Johnson City, TN?
Planet Fitness in Johnson City, TN is open 24 hours every day of the week.
Where is Planet Fitness located in Johnson City?
Planet Fitness is located at 949 Hamilton Place Dr, Johnson City, TN 37604, USA.
What kind of environment does Planet Fitness promote for its members?
Planet Fitness provides a welcoming, Judgement Free Zone® where everyone can build strength at their own pace.
How many locations does Planet Fitness have?
Planet Fitness has over 2,700 locations across the country.
What services are offered at the Johnson City Planet Fitness?
Services include Classic Access, Mobile App workouts, Free In-Club Fitness Training, WiFi, Perks such as tanning, massage chairs, hydro massage, half-price cooler drinks, fitness training, and virtual fitness training.
Is there a mobile app available to support workouts at Planet Fitness?
Yes, you can download the Planet Fitness mobile app on both iOS and Android for hundreds of ways to get strong.
How can I contact Planet Fitness in Johnson City?
You can reach Planet Fitness by phone at +1 423-328-3257.
Are there places to eat near Planet Fitness in Johnson City?
Yes, nearby restaurants include El Ranchito and Wahaca Mexican Kitchen for Mexican cuisine, Moe's Original Bar B Que for BBQ, and Rio De Brazil Steakhouse for Brazilian buffet-style dining.
What retail stores are close to Planet Fitness that customers might visit?
Nearby retail options include Saucony shoe store, Academy Sports + Outdoors for sporting goods, Hut No. 8 vintage clothing store, and Cotton + Co. Boutique.
Are there any businesses near Planet Fitness that can assist with fitness and wellness needs?
Yes, Tan 2000 Elite tanning salon and The Pawlor Luxury Grooming for pet services are nearby, helping you complete your wellness and self-care routine.