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At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What kind of mobility solutions does National Seating & Mobility offer?
NSM builds customized mobility solutions designed for comfort, safety, and to work in sync with each client’s needs, including power and manual wheelchairs, cushions, stair lifts, and home modifications.
How can I get a personalized mobility solution from NSM?
You need a referral from your physician or therapist as NSM works in partnership with your healthcare team to provide customized mobility solutions.
What are NSM's operating hours?
NSM is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on weekends and major holidays.
What should I do if my medical condition changes after receiving mobility equipment?
Contact your local NSM branch to inform them of any changes that may affect the fit and function of your equipment.
Why is it important to have a custom mobility chair rather than an off-the-shelf one?
Standard chairs can cause discomfort, pressure sores, and may not provide necessary therapeutic benefits, whereas custom chairs are tailored to fit the client’s unique needs.
Does NSM provide service and repair for mobility equipment?
Yes, NSM offers service and repair as well as remote evaluations for their mobility solutions.
Are there other useful places near NSM in Jackson for customers to visit?
Yes, nearby places include Dollar General for shopping, American Wings restaurant for dining, and Youfit Health Clubs for fitness activities, providing convenient options before or after your visit to NSM.
How can nearby gyms like Youfit Health Clubs and Fitness 1440 benefit NSM customers?
Customers can complement their mobility solutions with fitness activities at nearby gyms such as Youfit Health Clubs and Fitness 1440 to maintain or improve their physical health.
Where can I find nearby financial services around NSM in Jackson?
Western Union and Advance America are nearby for money transfer and payday loan services, and Coinme offers ATM and currency exchange services, convenient for customers managing finances during their visit.
Are there beauty and personal care facilities near National Seating & Mobility?
Yes, Avalon Nails & Spa, Rima browlashes, and In His Image Cuts are nearby salons and spas where customers can enjoy beauty treatments.