Home Instead

4.8
19 reviews

About

Home Health Care ServiceSenior Citizen Center
Home Instead Jackson is locally owned and operated and has been proudly serving West Tennessee for over 17 years. We provide in-home care beginning at 12 hours a week to around the clock care. Our services range from light housekeeping, meal prep, errands and transportation, to heavy personal care and late stage Alzheimer’s and Dementia specialized care. Our goal at Home Instead is to keep our clients safe while allowing them to remain in the comfort of their own home. Call us today for a no-fee, no-obligation assessment for you or your loved one!

Details

  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingAvailable

Location

Home Instead
196 Cheyenne Dr, Jackson, TN
38305, United States

Hours

Reviews

4.8
19 reviews
5 stars
18
4 stars
0
3 stars
0
2 stars
0
1 star
1
  • DK
    Doris Ann King
    Nov 28, 2025
    5.0
    Recently, we have not been pleased with Home Instead. We have 3 regular care givers, but one just left because the pay wasn’t enough for her. I asked how much she makes and she told me. She did a great job, but now she is gone. And there is not automatic raises based on merit or time with the company. No wonder there is such a turnover of employees. We are very fortunate to have LTC insurance that we have paid a lot for, and the company is one of the best. And our care givers go above and beyond in talking care of us. I see from the reviews that we are not alone. Our excellent caregivers are Joyce Walker & DeAndra Hampton.
  • SB
    Sharon Bennett
    Aug 7, 2025
    5.0
    Linda Toney and Kendra Caldwell are exceptional caregivers always helpful and want to do everything that client requests. Both are FIVE STAR CAREGIVERS!!!
  • ML
    MARIE LEWIS
    Aug 4, 2025
    5.0
    We couldn’t ask for better caregivers for my mother, they’ve become like family! Thanks to Yolanda, Jennifer, Makayla and Olivia!!! We couldn’t provide this level of care at home for my mom without you all!!
  • DC
    Dan Crutcher
    Oct 31, 2024
    5.0
    Mrs Josephine keep me feed as well as helping with laundry and helping me with my dog. She washes dishes and sweeps and mops the floors without being told to do so. She also is great company so much so I miss having her at my home when she isn’t scheduled to be here
  • DA
    Don Alsup
    May 10, 2019
    5.0
    Excellent services and professional staff. The staff was attentive, trustworthy, dependable and caring. I was confident my 97 year old father was in good hands. It would have been extremely useful if they had a medical branch/department who could take charge when the customer was in need of medical assistance. I highly recommend Home Instead.

Frequently Asked Questions About Home Instead

What type of in-home care services does Home Instead Jackson provide?

Home Instead Jackson provides in-home care ranging from 12 hours a week to around-the-clock care, including light housekeeping, meal prep, errands, transportation, heavy personal care, and specialized late stage Alzheimer’s and Dementia care.

How long has Home Instead Jackson been serving the community?

Home Instead Jackson has been proudly serving West Tennessee for over 17 years since February 4, 2008.