The Good Feet Store

4.6
234 reviews

About

Prosthetics
The Good Feet Store's personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.

Details

  • RestroomAvailable
  • Onsite servicesAvailable
  • On-site parkingAvailable
  • Wheelchair accessible restroomAvailable

Location

The Good Feet Store
5207 Highway 153, Hixson, TN
37343, United States

Hours

Reviews

4.6
234 reviews
5 stars
203
4 stars
11
3 stars
3
2 stars
3
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members are consistently described as friendly, knowledgeable, and helpful, providing excellent service to customers.

Product Effectiveness

Many customers report significant relief from foot pain and other related issues after using the arch support system.

Knowledgeable Staff

Employees are frequently praised for their expertise in foot health and the products offered, helping customers make informed decisions.

Pricing Concerns

Several reviews mention that the products are perceived as expensive, with some customers feeling pressured to purchase more than they needed.

Positive Experiences

Numerous customers express satisfaction with their overall experience, highlighting the thoroughness and attentiveness of the staff.
  • PJ
    Pam Jordan
    Nov 15, 2025
    2.0
    I’m very skeptical about these insoles. The salesperson was very pushy and now I’m having buyer’s remorse. I did get away without buying shoes as they were so ugly, at least the ones he showed me. I’m really hoping these will work. I wish I had talked to someone that had actually purchased these and get their opinion. As of right now I would not recommend going to “The Good Feet Store”. If it changes I will definitely eat crow.
  • DL
    david long
    Nov 15, 2025
    5.0
    Samuel is the ultimate professional. He did a great job of educating me on the support systems. Thank you so much. Very happy with my purchase
  • CW
    Carol West
    Nov 15, 2025
    1.0
    Rip off. I fell for a sales pitch of relief of using these items. 3 weeks now using these heels and feet hurt worse than ever. Price was not mentioned until sales man found out I had a high credit limit with care credit. Almost 500.00 each for a hard plastic insert!!!! I called to ask about refund policy and was told "in store credit only".. I have not worn 1 pair of the shoes and wanted to return them. Was told no. I must of had suckered written sll over my face. I did not have my glasses on when I signed a credit card and when I got home and saw over 1900.00 I almost fainted. I had told the salesman I only made about 200.00 wk from a small charitable Thrift store I had and would need to charge . No amount was discussed except I had a credit limit of near 4000.00 on a credit card.. I need to return these this.
  • SK
    Sue Kensinger
    Oct 25, 2025
    5.0
    I was pleased with the good help I received from Nic Alvarez. He was attentive and provided thorough information. He was good-natured and caring throughout my appointment. I’m hopeful that my Good Feet inserts are going to relieve my foot pain.
  • CC
    Cory C
    Oct 23, 2025
    5.0
    We received the absolute best service from such a knowledgeable staff. I went through numerous pairs of shoes that caused me pain before getting my inserts and am extremely grateful for the efforts of the staff. The kindness appeared short-lived, unfortunately after I saw the person who helped antagonizing and taunting one of my friends in a local Facebook group.i don’t know what to make of it. My friend lost her wallet and one of your employees thought it would be appropriate to refer to her wallet as trash, ask her if she is jealous,things like that. I think now could be a good time to remind your staff that the wonderful impact they can make on their community can be in validated with their online activity.

Frequently Asked Questions About The Good Feet Store

How are our arch supports different from inserts and insoles I can buy online or in drug stores?

Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.

I buy good shoes, but my feet still hurt. Can arch supports help me?

Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.