UFC GYM Hendersonville

Reviews

• BB

  Body Brigade

  4 days ago
  1.0
  I I went to UFC gym some time ago and was trying to sign up for a membership. The dude has me sit down like he's trying to sell me an insurance or a car. An started to talk about this exclusive deal to me, but I explained to him I know the ropes of the gyms so this is an exclusive deal for me. You give this deal to everybody. He is a terrible salesman bringing up planet fitness saying things like ( planet fitness will let you work out for free. And they are 24/7. If you know anything about sales you would know salesman 101 you do not acknowledge better amenities or anything of the opposite gym you should be trying to promote your own. The fact that he is trying to promote planet fitness instead of the UFC gym is crazy. He might just have main character syndrome.
• SA

  Shelby Allmon

  Dec 29, 2025
  2.0
  You generally get what you pay for, and unfortunately this gym seems more focused on maximizing membership numbers than on the member experience. It has a lot of potential, but overcrowding and operational issues are starting to take away from what should be a great facility. I wanted to give some genuine feedback to the owners. The gym occasionally runs low-cost promotions (such as $25/month - at least once since I’ve been a member that I know of), which has led to far more members than the space and equipment can reasonably support. Of course, this is a good deal - one we’ve taken advantage of as members ourselves. As a result, unless you come during very off-peak hours (for example, Sunday late afternoons), you can expect to wait for equipment for abnormal times. It’s also common to see large groups working out together and tying up multiple machines at once. Recently a group were using two machines at once for example, usually these are younger crowds that do this. Equipment maintenance is another concern. Some machines, like the leg press and assisted pull-up, have been out of service for over a week at a time. Likely due to overuse or misuse if I were to guess. Additionally, cleaning standards seem inconsistent, sanitary wipes haven’t been restocked in weeks, and while cleaning staff are often cleaning locker rooms, the indoor turf hasn’t appeared to be cleaned since opening. Group fitness programming also impacts general members. Although there is a designated group fitness room, I’ve never seen it used for the HIIT classes. These classes often take over the entire turf area during peak hours, limiting access for others. Around 6:00 pm, a coach runs a high-intensity class that uses a large portion of the gym’s general space for warmups, and other exercises, which understandably prioritizes higher-priced memberships but significantly affects regular members during the busiest time of day. We’ve been members since last fall and initially assumed the crowds were due to the gym being new, then expected a typical New Year surge. Unfortunately, the volume has never eased and here we are again going into another surge/promo time. We’ve also experienced billing issues similar to those mentioned in other reviews. Unannounced fees, etc. In general, working with the staff to overcome these issues is a terrible experience. Ultimately, this gym could be excellent with better capacity management, attentive staff, equipment upkeep, and clearer separation between group classes and open gym access. This is why we have stayed for this long - we hoped to see changes. At this point, however, it doesn’t seem the business model is likely to change, so we’re starting to look for alternatives.
• DP

  Dan Pierson

  Nov 26, 2025
  5.0
  It was amazing great facilities
• YY

  Yulder Yepez

  Oct 18, 2025
  1.0
  Terrible service. They sent me an email from the gym to check something out. They even called me to go to the gym. On each trip, I waste 40 minutes driving. When I arrive, they say I don't have anything scheduled. I tell them to cancel the subscription and then that I get a free workout. I attended for 3 days. They told me that I should say again that I want to cancel and wait 30 days. They will steal another $134 from me. This is a scam.
• DP

  Daniela Parrish

  Oct 16, 2025
  1.0
  Good luck trying to cancel your membership. Upper management will tell you to do it online when there is no way to do it that way. Or they will give an email or a number to call and won't answer either. They do not care about there members. You will have to go up there in person to get your membership cancelled. There is no other possible way too. They blatantly admit it that you have to go in person to cancel. But they will try and get you to stay no matter what. And they will try and get your payment from your card if you haven't paid. They will keep trying till it goes through. I don't support a gym that is just money hungry and refuse to let people go if they no longer want to go there. They are only out for your money. I'd find another gym to go to.

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