LensCrafters

4.7
383 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1024 Glenbrook Way, Hendersonville, TN
37075-1230, United States

Hours

Reviews

4.7
383 reviews
5 stars
339
4 stars
8
3 stars
4
2 stars
10
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and knowledgeable, with many customers highlighting specific employees for their exceptional service.

Professionalism

Customers noted the professionalism of the staff throughout the entire process, from eye exams to selecting glasses.

Product Selection

The store offers a wide variety of frames and lenses, catering to different budgets and preferences.

Efficiency

Many reviews mention quick service and efficient processes, making the experience smooth from start to finish.

Mixed Experiences

While most feedback is positive, there are isolated complaints regarding appointment scheduling and unexpected charges.
  • LL
    Lynn Lietz
    Nov 1, 2025
    5.0
    Very kind and helpful staff.
  • JJ
    Jack
    Oct 19, 2025
    5.0
    Angela was the best!!!
  • MM
    Melinda
    Oct 5, 2025
    5.0
    The woman who helped me with my eyewear purchase at this LensCrafters in Hendersonville, Tn was the best eyewear consultant I’ve ever purchased glasses from. She was nice and patient and really helped me get the best glasses for my needs and budget.
  • BB
    Brandon
    Oct 3, 2025
    5.0
    Mel is always professional and helpful...great customer service
  • RH
    Rusty Hammonds
    Oct 3, 2025
    5.0
    Amazing staff, super knowledgeable and no pressure! Go see Mel, she’ll take care of you.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.