LensCrafters

4.7
388 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1024 Glenbrook Way, Hendersonville, TN
37075-1230, United States

Hours

Reviews

4.7
388 reviews
5 stars
344
4 stars
8
3 stars
4
2 stars
10
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for their exceptional customer service, being described as friendly, helpful, and professional.

Knowledgeable Staff

Customers appreciated the staff's expertise and ability to assist with eyewear selections and insurance benefits.

Positive Experience

Many reviews highlighted enjoyable experiences, with customers feeling well taken care of and satisfied with their purchases.

Store Environment

The store was noted for being clean and modern, contributing to a pleasant shopping experience.

Appointment Issues

Some customers reported issues with appointment scheduling and wait times, indicating a need for improvement in this area.
  • DS
    Debbie Smith
    Dec 20, 2025
    5.0
    Great place, wonderful staff!
  • LA
    Loni Allen
    Dec 14, 2025
    5.0
    I had an excellent experience at this store thanks to Chanel and John, who provided outstanding customer service. They took the time to correct a wrongdoing caused by another store and truly went above and beyond to make things right. Their professionalism, care, and willingness to help did not go unnoticed. This is how customer service should be done. I will always choose this location. 10 out of 10
  • LL
    Lynn Lietz
    Nov 1, 2025
    5.0
    Very kind and helpful staff.
  • JJ
    Jack
    Oct 19, 2025
    5.0
    Angela was the best!!!
  • MM
    Melinda
    Oct 5, 2025
    5.0
    The woman who helped me with my eyewear purchase at this LensCrafters in Hendersonville, Tn was the best eyewear consultant I’ve ever purchased glasses from. She was nice and patient and really helped me get the best glasses for my needs and budget.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.