Kroger Pharmacy

3.0
60 reviews

About

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Kroger Pharmacy in Gallatin, TN is staffed with professionals dedicated to helping you lead a healthier life. Protect yourself and your family with vaccinations, medicine and more. Our pharmacists do more than prepare prescription refills and dispense medical supplies; they also offer advice on health topics, perform clinical services, and administer vaccinations, including the Tdap vaccine, measles vaccine, shingles vaccine, flu shots and more. Need to request a prescription transfer or refill a medication? Our convenient online tools make it easy to manage your prescriptions quickly, simply and on your own schedule.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Kroger Pharmacy
845 Nashville Pike, Gallatin, TN
37066, United States

Hours

Reviews

3.0
60 reviews
5 stars
22
4 stars
10
3 stars
0
2 stars
2
1 star
26
  • DP
    David Pierce
    Jan 3, 2026
    1.0
    So, I just had the worst customer service experience in my 20 years of frequenting this pharmacy. Specifically, the drive through. I don't know the name of the young lady,( around 445 PM) but she is easily identifiable (just think of Mimi from the Drew Carey show with the clown makeup). I received a txt on Wednesday stating rx received, but not ready. When I asked about it and referenced that it had been 4 days, she stated "I can count, I know what day it is". From that point she agitatedly asked "do you want me to work on this or what?" At that point I had enough and told her just give me my other prescription, I'LL deal with this later. She then threw the items in the bin and didn't even have the pharmacist speak with me at all ! This is unacceptable! Even worse, after I left, I attempted to phone the pharmacy manager several times, and every time, the phone continuously rang and didn't even go to VM. Needless to say, I will be changing pharmacies as this level of service is beyond ridiculous.
  • GW
    Grace W
    Oct 30, 2025
    1.0
    All the usual workers are not working these last 3 days. The faces are "all" different! The HORRIBLE, UNACCEPTABLE attitude is reportable & I will!! We called for 3 days, NEVER once have they picked up the phone!! We went down in person to order the now 2 day late MONTHLY prescription. My husband was super nice after all this, I would not have been. His kind way was met with a RUDE ATTITUDE!! My husband asked a question & the smart remarks were uncalled for. If it wasn't for how Wonderful the regular crew is we would have pulled all our Scripts right then & there!! What horrible treatment of loyal customers!! Please never let All your exceptional employees off at the same time ever again!!!
  • SJ
    Skip Jackson
    Sep 24, 2025
    1.0
    STAY far far away!! Nuff Said..
  • PH
    paula helson
    Jan 28, 2025
    5.0
    Always great service

Frequently Asked Questions About Kroger Pharmacy

What services does Kroger Pharmacy in Gallatin, TN offer?

Kroger Pharmacy offers prescription refills, medication dispensing, health advice, clinical services, and vaccinations including Tdap, HPV, shingles, and flu shots.

What are the opening hours for Kroger Pharmacy?

Kroger Pharmacy is open Monday to Friday from 8:00 AM to 1:00 PM and 1:30 PM to 8:00 PM, Saturdays from 9:00 AM to 1:00 PM and 1:30 PM to 6:00 PM, and Sundays from 10:00 AM to 1:00 PM and 1:30 PM to 5:00 PM.