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Quest Diagnostics

2.9
(147 reviews)

Business Details

2001 Mallory Ln, Franklin, TN
37067, United States
(615) 771-7460
https://locations.questdiagnostics.com/tn/franklin/2001-mallory-ln

About

Family Medicine

Location

Quest Diagnostics
2001 Mallory Ln, Franklin, TN
37067, United States

Hours

Monday7:00 AM - 4:30 PM
Tuesday7:00 AM - 4:30 PM
Wednesday7:00 AM - 4:30 PM
Thursday7:00 AM - 4:30 PM
Friday7:00 AM - 4:30 PM
Saturday8:00 AM - 1:00 PM
SundayClosed

Reviews

2.9
147 reviews
5 stars
65
4 stars
4
3 stars
2
2 stars
6
1 star
70
  • JC
    Jacob Corbin
    Apr 3, 2026
    4.0
    As a trained phlebotomist, there are things that I noticed that weren't exactly what I would have done had I been the one drawing my blood. First off, I had approximately ten vials of blood being drawn, and the staff used a regular Vacutainer needle combo. With that level of being put in and out, I would have expected a catheterized needle or a butterfly needle to be used, and that did not occur. Leading to the technician prematurely removing the needle from my arm and not drawing two of the vials that were initially counted out. Overall the experience wasnt bad. I experience no bruising so the tech was extremely comfortable with the repeated vial changes.
  • JJ
    jami
    Apr 3, 2026
    5.0
    Checked in for an appt through my phone at 10:40. Left at 10:50. Easy and fast
  • CH
    Caution Holliday
    Mar 25, 2026
    1.0
    Very unprofessional the lady had a horrible attitude while trying to ask for help
  • CN
    Call me, Never
    Feb 20, 2026
    5.0
    Rebecca was FANTASTIC! She made the blood withdrawal quick, effortless, and painless. Thanks so much!!
  • LB
    Linda Bowers
    Feb 18, 2026
    5.0
    I had an appointment and was taken on time. The process was painless. The nurse that took my blood was friendly and kind. A nice experience.

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