Warby Parker McEwen Northside

4.7
140 reviews

About

OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.

Details

  • DeliveryNot available
  • Requires appointmentAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Warby Parker McEwen Northside
5001 Aspen Grove Dr., Franklin, TN
37067, United States

Hours

Reviews

4.7
140 reviews
5 stars
129
4 stars
1
3 stars
1
2 stars
2
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and attentive, with many highlighting specific employees for their exceptional service.

Store Experience

The store environment was frequently described as clean, well-organized, and welcoming, contributing to a positive shopping experience.

Product Selection

Customers appreciated the wide variety of stylish frames and sunglasses available, noting that the selection exceeded what was found online.

Efficiency

Many reviews mentioned the quick and efficient service, with customers often being in and out in under an hour for exams and purchases.

Mixed Product Quality

While many customers were satisfied with their purchases, some expressed concerns about the quality of the glasses, indicating that improvements could be made.
  • KS
    Kelly Smith
    3 days ago
    2.0
    Amazing eye exam. Loved Dr. Engle. She was thorough and informative for someone that has lapsed in getting an eye exam. I cannot recommend the staff for any greeting or assistance at this location. I made five laps in the showroom narrowing down the two frame styles I would like to order; two pairs of glasses and one pair of sunglasses after the eye exam. I sat at the stool and staff continued to restock frames. After 40 minutes with zero acknowledgement, I left. Unacceptable lack of service for five associates on the floor.
  • SB
    Sharon Bunch
    Jan 2, 2026
    5.0
    Sulema was great! Very patient!
  • EW
    Erin Watson
    Dec 31, 2025
    5.0
    Have had WP glasses for years due to their affordability but did a comprehensive eye exam this time plus purchased glasses and sunglasses. Appt scheduling online was very convenient and exam itself was super quick and efficient. Loved being able to use my remaining FSA funds on the exam and new glasses - all in one visit. Staff was great and the sales associate I worked with was super patient and attentive in helping me narrow down to my final selection.
  • CA
    Chuck Arnold
    Dec 28, 2025
    5.0
    Great store. Very helpful staff.
  • KR
    KM R
    Dec 6, 2025
    1.0
    Wanted to talk to someone locally and despite having a 615 phone number posted on website, customers are routed to offshore shared services with no ability to engage with local team unless you walk into the store. I'll go somewhere else.

Frequently Asked Questions About Warby Parker McEwen Northside

What should I bring?

You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.

Do you accept vision insurance?

We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).