Staff Friendliness
Many customers praised the staff for being friendly, helpful, and welcoming, with specific mentions of employees like Noah and Ryan.
Cleanliness Issues
While some reviews noted the gym was clean, several customers reported issues with cleanliness, particularly in the locker rooms and showers, citing dirt and maintenance problems.
Crowded Conditions
Multiple reviews mentioned that the gym often feels cramped and crowded, especially during peak hours, making it difficult to work out.
Billing Complaints
Several customers expressed frustration with billing practices, citing hidden fees and poor customer service when addressing account issues.
Overall Experience
Despite some negative feedback, many customers found the gym to be a good value for the price, with a decent selection of equipment and a generally positive atmosphere.