New Vision Eyecare

5.0
311 reviews

About

OptometryEye Care CenterOpticianContact Lenses SupplierCorrective Lenses Store
Since 2010, New Vision Eyecare has served as a dedicated and caring provider of quality vision services to Franklin and the surrounding communities. As a patient, you can expect friendly and attentive care from our experienced team of eye care professionals. We devote ample time to each patient to foster a deeper comprehension of their eyes, recognizing their unique visual needs and tailoring our assistance accordingly. We also leverage advanced diagnostic technology to provide modern eye care services, including comprehensive eye exams, vision correction, dry eye treatment, and more. Our eye exams help to diagnose and treat a number of vision ailments stemming from diabetes, glaucoma, and other optical issues. Schedule an eye exam today!

Location

New Vision Eyecare
443 Cool Springs Blvd, Franklin, TN
37067, United States

Hours

Reviews

5.0
311 reviews
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308
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What are people saying?

AI-generated from recent customer reviews

Expertise

Dr. Pace is consistently praised for his thoroughness, knowledge, and ability to explain eye care in an understandable manner.

Staff Quality

The staff is frequently described as friendly, welcoming, and professional, contributing to a positive overall experience.

Customer Care

Patients appreciate the personalized attention and care they receive, feeling valued and well taken care of during their visits.

Technology

The practice utilizes state-of-the-art technology, enhancing the quality of eye exams and patient comfort.

Overall Experience

Customers report high satisfaction with their visits, often recommending the practice to others for its exceptional service.
  • DC
    David Culross
    5 days ago
    5.0
    Excellent care, as always! I will continue to recommend New Vision to anyone who needs eye care.
  • SM
    Sue Mann
    Nov 14, 2025
    5.0
    Dr. Tate gave me his undivided attention. He covered everything completely and even covered the “what if’s”.
  • DL
    D.M. Lewis
    Nov 13, 2025
    5.0
    What an amazing place. Nikki, the intake nurse was amazing, so kind and puts your right at ease! Dr. Austin Pace was so informative and helpful, by showing me photos and diagrams, to help me understand what was going on with my sight. I also met with Christina regarding new glasses, wow she was so helpful and knowledgeable. Also, in that situation you need honest opinions regarding how things appear on your face, and she was a great, and we found the perfect pair of glasses with the perfect tint!
  • GV
    GraceAnn Visser
    Nov 4, 2025
    5.0
    Floored. I had such a wonderful experience with Dr. Austin. I have looked for years for someone who would slow down, truly listen to my issues, not rush me through the “1 or 2”, “3 or 4”. He was patient, had far more comprehensive understanding than just beyond vision- but also how other health issues impact vision. Truly a holistic approach to vision. Highly recommend. I was so impressed, that I booked my husband and my son immediately for appointments. The entire staff was friendly, knowledgeable, and kind.
  • MR
    Michael Rosen
    Oct 31, 2025
    5.0
    3 Years ago I found Dr. Austin Pace on the web; took a chance; His expertise and care is terrific; his staff is topnotch; level of detail and service is amazing; you won't be disappointed!!.

Frequently Asked Questions About New Vision Eyecare

What types of eye care services does New Vision Eyecare provide?

New Vision Eyecare offers comprehensive eye exams, vision correction, dry eye treatment, and diagnoses and manages conditions like diabetes-related vision issues and glaucoma.

What are the operating hours of New Vision Eyecare?

They are open Monday, Wednesday, and Thursday from 8:00 AM to 5:00 PM; Tuesday from 9:00 AM to 5:00 PM; and Friday from 8:00 AM to 2:00 PM. The office is closed on Saturdays and Sundays.