Business Details
About
Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment StoreNational Seating & Mobility
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Details
- Credit cardAvailable
- Cash onlyNot available
Location
Hours
Reviews
2.4
14 reviews
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8
- BKBrianna KilnerFeb 11, 20251.0We have been waiting on a power chair for our young son since September 2024. We contacted them multiple times to check on status and was told it was in process. We were finally informed they didn’t even submit it to insurance till JANUARY 2025. This was only after we started calling every week. Finally got a manager on the phone. Now we are being told that they will “finish collecting documentation” by APRIL 2025. I can’t believe any company can function so poorly. We are extremely disappointed with our experience and definitely do not recommend! For a company centered around helping people with disabilities their treatment of customers and patients is awful. Our sons life is being majorly impacted by their incompetence!
- FLFrancisco LeonMay 7, 20191.0Everybody’s rude mean to you I don’t have a wheelchair in six months I haven’t gotten my new chair and they don’t care about nobody this company should be closed by the government or something
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What types of mobility solutions does National Seating & Mobility provide?
National Seating & Mobility builds one-of-a-kind mobility solutions designed to be comfortable, safe, and tailored to each client to promote independence and self-reliance regardless of age or physical challenge.
What are the business hours for National Seating & Mobility in Franklin, TN?
The business is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is National Seating & Mobility located?
National Seating & Mobility is located at 701 Cool Springs Blvd, Suite 405, Franklin, TN 37067, USA.
Does National Seating & Mobility accept credit card payments?
Yes, National Seating & Mobility accepts credit card payments.
Does National Seating & Mobility offer in-store shopping?
Yes, in-store shopping is available at National Seating & Mobility.
What types of clinical support does National Seating & Mobility provide?
They provide flexible, highly professional clinical support tailored to physicians and therapists to ensure the mobility solutions work in sync with each client.
Which organizations is National Seating & Mobility associated with?
National Seating & Mobility is associated with the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) and the National Rehabilitation Registry of Technology Suppliers (NRRTS).
What nearby services can clients access around National Seating & Mobility?
Nearby clients can access health and wellness services like Modus Acupuncture and Healthways, software and IT companies like Digital Reasoning and Aris Consulting Group, and several real estate agencies for related needs.
Are there any nearby hotels for visitors to National Seating & Mobility?
Yes, nearby hotels include Marriott, Franklin Marriott Cool Springs, and Embassy Suites by Hilton Nashville South Cool Springs, which provide convenient accommodation options for visitors.
What are some nearby attractions or amenities clients might visit before or after attending National Seating & Mobility?
Clients might enjoy visiting places like Country Music Television, a music venue and bar, or shop at The Tile Shop for home decor and building supplies located nearby.