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Kroger Pharmacy

3.8
(19 reviews)

Business Details

2020 Mallory Ln, Franklin, TN
37067, United States
(615) 771-7638
https://www.kroger.com/

About

PharmacyPharmaciesCOVID-19 Testing FacilityMedical Supply StoreCOVID-19 Vaccine LocationNutrition & Weight LossVaccinationMedical SuppliesPrescription DrugsSleep Apnea Supplies
Kroger Pharmacy in Franklin, TN is staffed with professionals dedicated to helping you lead a healthier life. Protect yourself and your family with vaccinations, medicine and more. Our pharmacists do more than prepare prescription refills and dispense medical supplies; they also offer advice on health topics, perform clinical services, and administer vaccinations, including the Tdap vaccine, measles vaccine, shingles vaccine, flu shots and more. Need to request a prescription transfer or refill a medication? Our convenient online tools make it easy to manage your prescriptions quickly, simply and on your own schedule.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Kroger Pharmacy
2020 Mallory Ln, Franklin, TN
37067, United States

Hours

Reviews

3.8
19 reviews
5 stars
11
4 stars
3
3 stars
0
2 stars
1
1 star
4
  • MM
    Miso Misguided
    Dec 20, 2025
    5.0
    Lovely staff, always so helpful and considerate.
  • MC
    Miguel Cazarez
    Sep 27, 2025
    1.0
    ⭐☆☆☆☆ Uncomfortable and Disrespectful Experience I typically don’t leave reviews, but my recent experience at Kroger was unacceptable. While checking out at the self-checkout, I overheard a group of four employees—including the manager—talking with asset protection about a person with tattoos who had allegedly stolen before. Based on that conversation, I was clearly assumed to be that person. Throughout my checkout process (a $300 purchase, by the way), I noticed employees repeatedly coming over to “check” on me. It was obvious and uncomfortable. When I finally asked to be left alone, the manager came over—not to apologize, but to lecture me about how I was placing items on the conveyor belt. At that point, it was beyond frustrating. I’m not one to pull the race card, but I’ve never felt more profiled or unwelcome while shopping. If theft is such a concern, maybe the staff should stop standing around gossiping and start helping customers at the registers instead. This experience was disappointing and unprofessional. I won’t be returning to this location.
  • RP
    Ryann Popp
    Aug 4, 2023
    5.0
    The staff is so kind and personable. I’ve been coming to this pharmacy monthly for the last 5-7 months, and I’ve never had an issue. I drive an extra few minutes to this location because I continue to have such a great experience each time.
  • HK
    Heather Koppenaal
    Apr 6, 2021
    1.0
    This is the worst pharmacy!! Stay away!!! Pharmacy techs are rude and ignore u. She finally comes over to the window and tells me my medication will be ready in an hour. I come back 3 hours later after making another trip there, only to be told it’s not ready and won’t be for another half hour, at the time they close!!! I said I guess I will wait cuz I’m not making a 3rd trip back over here today!! They don’t need to be telling people it will be ready in an hour and it’s not even ready in 3 hours later!! The techs have made several mistakes with my acct and meds in the past!! I won’t be back!!!
  • RC
    Rose Chambers
    Mar 24, 2021
    5.0
    They are always on point and got my back:)

Frequently Asked Questions About Kroger Pharmacy

What services does Kroger Pharmacy in Franklin, TN offer?

Kroger Pharmacy offers prescription refills, vaccinations including Tdap, HPV, shingles and flu shots, medicine dispensing, clinical services, health advice, and more.

What are the operating hours of Kroger Pharmacy?

The pharmacy is open Monday to Friday from 9:00 AM to 1:00 PM and 1:30 PM to 8:00 PM, Saturdays from 9:00 AM to 1:00 PM and 1:30 PM to 6:00 PM, and Sundays from 10:00 AM to 1:00 PM and 1:30 PM to 5:00 PM.

Brand Certified Facts from Kroger Pharmacy

This information is certified by Kroger Pharmacy and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 15, 2026Yext Knowledge Graph
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