Planet Fitness

4.5
524 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
430 Highway 46 South, Dickson, TN
37055, United States

Hours

Reviews

4.5
524 reviews
5 stars
427
4 stars
34
3 stars
18
2 stars
5
1 star
40

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and welcoming.

Cleanliness

The gym is frequently noted for its cleanliness, with staff actively maintaining hygiene standards.

Customer Service Issues

Several reviews highlighted poor customer service experiences, particularly regarding membership cancellations and billing disputes.

Equipment Availability

Customers expressed concerns about limited equipment and overcrowding, especially during peak hours.

Judgment-Free Zone

There are mixed reviews about the gym's claim of being a judgment-free zone, with some customers feeling judged or unwelcome.
  • TT
    Trey
    Nov 5, 2025
    5.0
    Great clean gym. All the staff are proffesional. If anyone has a problem here the problem is them. This place provides exceptional service. You won't find a cleaner gym with such friendly hard working staff. Try out the hydro machine you won't regret it.
  • AS
    addie s
    Oct 28, 2025
    5.0
    Absolutely LOVE this gym and its employees! Mikayla and Jonathen are some of the nicest people ever! Especially Mikayla, she does a great job of making me feel welcome and she does a great job of keeping the energy positive! I especially love how the gym rarely makes me feel creeped out, as a young woman it’s hard being in such a masculine area, and when people are stepping out of line and behaving disorderly, they always do the absolute best at handling the situation calmly. So grateful for the WONDERFUL staff!
  • JH
    J.D. Hudson
    Oct 22, 2025
    5.0
    The gym is very clean. The staff are very friendly and also willing to help! It is an awesome place to start your fitness journey! Highly recommend!
  • AC
    ATK CAM
    Oct 19, 2025
    1.0
    One of the worst gym experiences I’ve ever had. I was at Planet Fitness minding my business, doing my workout, and got hit with the Lunk Alarm for “dropping” dumbbells — which I wasn’t. I was just putting them down like any normal person would after a set. Apparently, actually lifting weights is against the rules here. I went to the front desk and asked if the alarm was meant for me. The employee said yes and claimed I was dropping the weights. I told her I wasn’t — they’re heavy, and I was controlling them the whole time. She told me to “use lighter weights” and “work my way up.” If I’m already lifting them, that means I can handle them. When I asked to cancel my membership, she got loud, refused to cancel it, and threatened to call the cops if I didn’t leave immediately. Totally uncalled for and extremely unprofessional. This gym is a joke. They claim to be a “Judgment Free Zone,” but that couldn’t be further from the truth. If you actually take fitness seriously, don’t waste your time here.
  • LL
    Lizard Twist LLC
    Oct 19, 2025
    1.0
    EDIT‼️ THEY CANCELLED MY MEMBERSHIP AND I WAS BANNED FROM THIS GYM AFTER I WAS HARASSED BY THIS EMPLOYEE. FURTHERMORE, I STILL WAKE UP TO A $50 CHARGE AFTER BEING TOLD IM BANNED!!!! THIEVES!!! WORST GYM IN EXISTENCE ‼️‼️‼️‼️‼️ ZERO STARS. I was working out at Planet Fitness and they hit the Lunk Alarm on me for supposedly “dropping” 40 lb weights — even though I was simply setting them down. Anyone who actually lifts knows that weights make noise when you’re putting in real effort. I walked over and calmly asked if the alarm was for me. The employee said yes and accused me of dropping the weights. I explained that I wasn’t dropping them, I was just putting them down and they’re heavy. Her response? “Use lighter weights and work your way up if they’re too heavy.” That makes no sense. If I can lift them, they’re not too heavy. I then asked to cancel my membership. Instead of helping, she raised her voice, refused to cancel it, and threatened to call the police if I didn’t leave immediately. This was hands down the worst gym experience I’ve had in any state I’ve lived in. Completely unprofessional, hostile, and sexist. Avoid this location if you value respect, customer service, or basic common sense. Also, if you actually want to work out.

Frequently Asked Questions About Planet Fitness

What is the core philosophy of Planet Fitness in Dickson, TN?

Planet Fitness believes in a welcoming, judgement-free environment where everyone can build strength at their own pace, embracing that all members are strong in their own way.

What are the operating hours for Planet Fitness in Dickson, TN?

Planet Fitness is open 24 hours from Tuesday to Thursday, opens at 5 AM on Monday and closes at 11:59 PM, and has weekend hours from 6 AM to 9 PM on Saturday and Sunday.