Great place and people ♥︎
This was the worst experience I have ever had at the office. During my visit with Nurse Hope, I felt that the appointment was rushed, as she appeared eager to leave. I came in with congestion and a sore throat. I was the one who requested a throat swab, which was done very quickly and appeared insufficient. The result came back negative.
She did not check my lungs, ears, or my throat. My symptoms worsened the following day, so I went to urgent care. There, a proper throat swab was taken, and I tested positive for strep throat.
My family contacted the office to express concerns about this visit. Moving forward, I will do my best to avoid being seen by this nurse again. While Dr. Stenzel has always been professional and attentive, this experience has made me reconsider continuing care at this practice, as he appears to be the only provider I feel confident seeing.
BG
BreAnn Gamble
Feb 5, 2026
I had Dr. Casal deliever my daughter and be my OB during the whole pregnancy. Never did I think I would find someone who cared so much and had such great bedside manners. He was very involved and listened to every question and concern I had. I was so scared of delivering and he knew so he made it as easy for me as possible and made it possible to be comfortable in a scary first time situation. As for Joyce bumbalough I could NOT ask for a better pediatrician for my daughter. She knows her business and she is such a ray of sunshine. When and if I ever move back to Tennessee I will have zero hesitation coming back to be a patient of theirs.
BG
Brenda Goolsby
Nov 3, 2025
The doctors are wonderful. Joyce has seen me for all my pregnancies, helped me conceive my twins while struggling with PCOS, but the receptionists are ridiculous. They never answer phones. For any reason. I went in for my labs today, sat in a room for 45minutes and not a soul in sight. I went to the front desk and told them I needed to reschedule and tried to ask questions to make sure I was in the right place at least and she gave me nothing. Am switching PCPs over this.
AS
Amber Smith
Oct 24, 2025
I’ve been dealing with severe pain for years and have been trying to get a clear diagnosis. After finally convincing my provider to run additional blood work beyond the usual vitamin and thyroid tests, I was told I’d receive the results within a week. It’s now been two weeks, and I still haven’t been contacted. This delay is extremely frustrating and concerning, given how long I’ve been seeking answers.