Business Details
About
OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOptician
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Cleveland provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.
Location
Hours
Reviews
4.5
147 reviews
5 stars
121
4 stars
5
3 stars
4
2 stars
5
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and knowledgeable, contributing to a positive customer experience.
Quality of Care
Patients appreciate the thoroughness and professionalism of the eye exams provided by the doctors, particularly Dr. Gross and Dr. Bordash.
Timeliness Issues
Several customers reported long wait times for appointments, often exceeding 30-45 minutes past scheduled times.
Product Quality Concerns
There are multiple complaints regarding issues with glasses and lenses, including incorrect prescriptions and poor workmanship.
Community Engagement
Customers value the local, community-oriented approach of the staff, with many expressing loyalty and willingness to recommend the business.
- GGGarry GriffithOct 21, 20255.0I always get friendly, quality service at Pearl in Cleveland!
- KPkelly pearsonSep 18, 20255.0Very friendly and knowledgeable staff. Helped with the selection of my new glasses. Answered all of my questions. Looking forward to getting my new glasses.
- RLRobert LoceySep 7, 20255.0Dr. Rex Gross and his staff are incredible! They immediately pull up your insurance to let you know what is and isn't covered. If something isn't covered and there is a special or discount they will volunteer it. I have been going here for years and they never disappoint! It's one of the few remaining examples of true community care that cares for every person without exception.
- CHCrystal HesterSep 3, 20255.0My experience was great!! Everyone was so helpful..
- KSKaylee SheaAug 29, 20255.0The people who work here are so delightful!
Frequently Asked Questions About Pearle Vision
What are the main services offered at Pearle Vision in Cleveland, TN?
Pearle Vision offers eye examinations, Optomap retinal exams (varies by location), and prescription eyewear with a variety of designer frames.
Which brands of eyewear can I find at Pearle Vision in Cleveland?
You can find brands such as Burberry, Coach, Converse, DKNY, Dolce & Gabbana, Oakley, Polo, Ralph Lauren, Ray-Ban, Tiffany & Co, Tory Burch, Versace, and more at the store.
What are the store hours for Pearle Vision in Cleveland, TN?
Pearle Vision is open Monday through Friday from 8:00 AM to 5:30 PM and is closed on weekends.
Does Pearle Vision accept insurance for eye care services?
Yes, Pearle Vision works with all major health and vision plans including EyeMed, VSP, and UnitedHealthcare. Many locations are EyeMed PLUS Providers. Check with the center for accepted insurance plans.
How can I schedule an eye exam at Pearle Vision Cleveland?
You can schedule an eye exam online via their reservation link: https://www.pearlevision.com/pv-us/schedule-eye-exam/select-date-time?storeNumber=21038222
What payment options does Pearle Vision in Cleveland accept?
Pearle Vision accepts Cash, Check, Discover, MasterCard, and Visa.
Is Pearle Vision in Cleveland recognized for any awards?
Yes, Pearle Vision was the 2022 Women’s Choice Award winner for Best Eye Care Retailer.
Are there other optometrists or eye care centers near Pearle Vision Cleveland?
Yes, nearby you can find Dr. Rex Gross, Optometrist and Associates, as well as other Pearle Vision locations, providing additional options for eye care.
What nearby services can I visit after Pearle Vision for personal care?
After visiting Pearle Vision, you can visit beauty salons like Styled by SK, Total Concept Hair and Nail Salon, and The DYE Bar for hair and beauty services.
What other nearby businesses can help with automotive needs around Pearle Vision?
Nearby automotive services include Walters Auto Wash and Quick Lube for car washing and servicing, Advance Auto Parts for car accessories, and Ed's Cycles for motorcycles and motorsports.