Pearle Vision

4.5
150 reviews

About

OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOpticianPearle Vision
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Cleveland provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.

Location

Pearle Vision
913 Keith Street N.W., Cleveland, TN
37311, United States

Hours

Reviews

4.5
150 reviews
5 stars
124
4 stars
5
3 stars
4
2 stars
5
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and knowledgeable, contributing to a positive customer experience.

Quality of Care

Patients appreciate the thoroughness and professionalism of the eye exams provided by the doctors.

Timeliness Issues

Several customers reported long wait times for appointments, often exceeding 30-45 minutes past scheduled times.

Product Quality Concerns

There are multiple complaints regarding issues with glasses and lenses, including incorrect prescriptions and poor workmanship.

Insurance and Pricing

Customers noted high prices and issues with insurance coverage, leading to dissatisfaction with the overall value.
  • MF
    Mandy Fontaine
    Nov 24, 2025
    5.0
    Great Experience! Dr. Gross is super informative and friendly. The staff is great with making sure you are using your benefits to the max! They’re even great about helping you pick out a pair of glasses!
  • MJ
    Michael Jackson
    Nov 24, 2025
    5.0
    I was welcome with open arms there, the team members were so helpful. Help me find the right glasses, and I was not rushed. Thank you Pearle vision you and the team.
  • JC
    Jean Ann Cross
    Nov 23, 2025
    5.0
    I had the privilege of working with Kim. She understood exactly what I was looking for and guided me through the process. My glasses arrived in record time!
  • GG
    Garry Griffith
    Oct 21, 2025
    5.0
    I always get friendly, quality service at Pearl in Cleveland!
  • KP
    kelly pearson
    Sep 18, 2025
    5.0
    Very friendly and knowledgeable staff. Helped with the selection of my new glasses. Answered all of my questions. Looking forward to getting my new glasses.

Frequently Asked Questions About Pearle Vision

What are the main services offered at Pearle Vision in Cleveland, TN?

Pearle Vision offers eye examinations, Optomap retinal exams (varies by location), and prescription eyewear with a variety of designer frames.

Which brands of eyewear can I find at Pearle Vision in Cleveland?

You can find brands such as Burberry, Coach, Converse, DKNY, Dolce & Gabbana, Oakley, Polo, Ralph Lauren, Ray-Ban, Tiffany & Co, Tory Burch, Versace, and more at the store.