KEDPLASMA Cleveland

3.7
306 reviews

About

Blood Bank

Location

KEDPLASMA Cleveland
1805 Dalton Pike SE,, CLEVELAND, TN
37311, United States

Hours

Reviews

3.7
306 reviews
5 stars
178
4 stars
23
3 stars
14
2 stars
16
1 star
75

What are people saying?

AI-generated from recent customer reviews

Staff Training

Multiple reviews highlighted concerns about untrained staff and inconsistent experiences with phlebotomists, leading to painful donations and poor service.

Customer Service

While some customers praised the friendliness and professionalism of certain staff members, others reported rude management and unhelpful responses to complaints.

Wait Times

Many customers expressed frustration with long wait times and slow service, particularly during busy periods.

Cleanliness and Environment

Several reviews noted the cleanliness of the facility and a generally welcoming atmosphere, contributing positively to the overall experience.

Compensation Issues

There were complaints about discrepancies in promised compensation and issues with payment processing, leading to dissatisfaction among donors.
  • AD
    Alli Dudley
    1 day ago
    5.0
    i love going here, it's quick on most days, and efficient!!
  • JL
    Jessica Laymon
    6 days ago
    5.0
    I love the staff ! They are very friendly. But ked needs to update their blood pressure machines . It wouldn't get my blood pressure it kept saying co5 or something like that . And thier limit to do it is 3 times so I went back home and my blood pressure machine took my blood pressure immediately so I no nothing was wrong with me !
  • MR
    Monica Rodriguez
    Jan 9, 2026
    5.0
    Great experience friendly people
  • AW
    April Willis
    Dec 21, 2025
    4.0
    I had a very smooth visit. It took 3 hours first visit but only because you have to be evaluated first. $150 for my first time.
  • MS
    Michael Simons
    Dec 17, 2025
    4.0
    My first appointment went just as described little over 2 hrs. Better than BioLife in Chattanooga on length of time waiting. Not happy about the fees charged on debit card, $1.50 to use ATM. BioLife is no fees for use. Will update after next donation.

Frequently Asked Questions About KEDPLASMA Cleveland

What are the operating hours of KEDPLASMA Cleveland?

KEDPLASMA Cleveland is open Monday through Friday from 7:00 AM to 6:00 PM, and on Saturday from 7:00 AM to 3:00 PM. It is closed on Sundays.

Where is KEDPLASMA Cleveland located?

KEDPLASMA Cleveland is located at 1805 Dalton Pike SE, Cleveland, TN 37311, United States.