Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
284 reviews
5 stars
226
4 stars
9
3 stars
7
2 stars
6
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Santana and Amber for their exceptional service.
Efficiency
Customers appreciated the quick service, with several noting that they received their glasses within an hour after their eye exam.
Mixed Experiences
While most reviews were positive, there were notable complaints about long wait times for appointments and issues with order fulfillment, including delays and miscommunication.
Product Quality
Customers expressed satisfaction with the selection of frames and lenses, although some raised concerns about the durability of certain lens types.
Professionalism
The eye doctors received high marks for their thoroughness and ability to address patient concerns, contributing to a positive overall experience.
- JLJacinta London6 days ago5.0It was an awesome experience full of professionalism!
- RFRobin Freeman6 days ago5.0So helpful and friendly. Took the time to make sure I had the right pair for me!
- TTtcp79Oct 24, 20255.0Everyone was helpful and informative
- MJMegan JhettOct 15, 20255.0Both the optometrist office and the retail store were amazing. I had a wonderful experience getting a (much needed and overdue) eye exam, as well as getting some new glasses. Santana was so helpful and friendly, I’d buy everything from her if I could lol. Can’t recommend this store enough.
- MMMartina McCooOct 4, 20255.0I walked in to find out more about Varilux. I had a great time with Santana and left the store with new Varilux lenses. Can't wait to pick them up. Santana was awesome. Appreciate her service greatly. Love my new nick name as well. 🙃😁
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions like Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at this LensCrafters location?
This LensCrafters offers designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more.
Does LensCrafters accept vision insurance, and if so, which ones?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, plus more. All prescriptions are welcome.
What are the operating hours for LensCrafters at Governors Square Mall?
LensCrafters is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I schedule an eye exam appointment online for this LensCrafters location?
Yes, you can schedule an eye exam online through their official booking link provided on their website.
Does this LensCrafters location offer in-store pickup for eyewear?
Yes, this LensCrafters offers in-store pickup services for your eyewear purchases.
What payment options are accepted at LensCrafters in Clarksville?
They accept American Express, Apple Pay, Android Pay, cash, check, Discover, Mastercard, and Visa.
Is LensCrafters in Governors Square Mall wheelchair accessible?
Yes, this LensCrafters location has a wheelchair accessible entrance.
Are there any eye care clinics nearby that customers could visit for additional services?
Yes, H.M. Calvert M.D. & Associates, an optometrist and eye care clinic, is located nearby and can complement your eye care needs.
What other shopping options are available near LensCrafters at Governors Square Mall?
Nearby you can find Bath & Body Works for beauty products, Victoria's Secret for lingerie, and Dillard's for department store shopping, all conveniently located in Governors Square Mall.
Are there places to eat near LensCrafters where customers can grab a snack?
Yes, The Scoops & Smoothie Cafe is located nearby for ice cream and smoothies, perfect for a treat before or after your visit.