Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
244 reviews
5 stars
209
4 stars
11
3 stars
5
2 stars2
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and professional, with many highlighting specific employees for their exceptional service.
Product Quality
Many reviews noted satisfaction with the quality of glasses and lenses, although there were some complaints about pricing and issues with prescriptions.
Eye Exams
Customers appreciated the thoroughness and professionalism of the eye exams, with several mentioning the advanced technology used during the process.
Mixed Experiences
While many had positive experiences, some customers reported dissatisfaction with service, particularly regarding assistance and handling of specific issues.
Repair Services
Customers frequently mentioned positive experiences with quick and free repairs for glasses, enhancing their overall satisfaction.
- MWmarisha wallaceNov 17, 20255.0Very friendly staff. Knowledgeable with insurance and out of pocket costs.
- LFLynn FosterNov 5, 20255.0The associate was very friendly and helpful. She asked my preferences and explained to me the whole process of ordering glasses. I highly recommend this store.
- CKCaroline von KesslerOct 13, 20255.0Great customer service at LensCrafters in Ham Pl mall. Highly recommend. Representative did not try and oversell and was very transparent and helpful as we looked at all different lens options.
- ABAbrianna BethuneOct 2, 20253.0I bought glasses here a few years ago and my experience was okay. I went in today to look for a new pair, and while I did get a little help, I felt like no one was really interested in assisting me. Unfortunately, I won’t be returning.
- JRJuniper RussoSep 26, 20255.0Very good experience here with my daughter. Their staff is punctual, caring, professional, and attentive.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters provide?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands. They also provide prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta.
Does LensCrafters accept vision insurance, and which providers do they work with?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health among others.
What are LensCrafters' store hours?
LensCrafters is open Monday through Saturday from 9:30 AM to 8:00 PM and Sunday from 12:00 PM to 6:00 PM.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam online via their reservation page or quickly book through their LensCrafters appointment link.
What payment options are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Does LensCrafters offer in-store pickup for eyewear?
Yes, LensCrafters offers in-store pickup for your eyewear purchases.
Are there other optical or eyewear stores near LensCrafters?
Yes, nearby eyewear and optometry options include Visionworks Doctors of Optometry, Dr. Torrey J Carlson and Associates, and Sunglass Hut all located close by for your convenience.
What nearby stores can I visit after my appointment at LensCrafters?
You can visit fashion and retail stores nearby such as BoxLunch, Tradehome Shoes, and Buckle to continue your shopping experience.
Are there dining options close to LensCrafters?
Yes, nearby dining options include Sarku Japan for Japanese cuisine, Smoothie King for juices, and Taco Bell for Mexican fast food.
What should I bring to my eye exam appointment at LensCrafters?
Bring your vision and medical insurance information, your current eyeglasses, sunglasses, contact lenses, and any questions you may have for your optometrist.