Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
320 reviews
5 stars
297
4 stars
6
3 stars0
2 stars3
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.
Product Quality
While most reviews highlighted a great selection of frames and quality eyewear, there were some complaints regarding issues with lenses and customer service related to repairs.
Professionalism
Customers appreciated the professionalism of the doctors and staff during eye exams and consultations, noting thoroughness and care.
Mixed Experiences
Some customers reported negative experiences with service, particularly regarding assumptions made by staff and issues with order fulfillment.
Overall Satisfaction
Despite some negative feedback, the majority of reviews reflected a high level of satisfaction with the overall experience at this LensCrafters location.
- MKMary KarbanNov 12, 20255.0Lens Crafters is a great store. Holly is always ready to help me. I've been going there for a long time & always walk away very satisfied. Keep up the good work you are appreciated.
- KAKimberly ArnoldNov 12, 20255.0Sarah and Holly are very helpful. They helped me a lot. They were patient and informative.
- AMAldena MaxeyNov 12, 20255.0Sarah, Holly and Nikki were amazing today. They helped us save money and were so patient with our family. The doctor the throughly explained everything. I highly recommend.
- RRReneeNov 7, 20251.0Prescription was incorrect and missing information. Was quoted one rate over the phone and charged more. I won't be back.
- TBTommy BooherNov 5, 20255.0Great experience overall. Friendly and professional. They are very helpful in selecting eyeglass options and fit.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Bristol, TN offer for eye care?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands can I find at LensCrafters?
You can find designer eyewear from brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Tiffany & Co., and more.
Does LensCrafters accept vision insurance plans?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the operating hours of LensCrafters at 554 Pinnacle Parkway?
LensCrafters is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 12:00 PM to 5:00 PM.
Can I schedule an eye exam appointment online with LensCrafters?
Yes, you can schedule an eye exam appointment online via their scheduling link on the LensCrafters website.
What payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, checks, Discover, Mastercard, and Visa.
Is LensCrafters accessible for customers with disabilities?
Yes, LensCrafters has a wheelchair-accessible entrance to accommodate customers with disabilities.
What nearby shopping options can I visit close to LensCrafters at The Tower Shops At The Pinnacle?
Nearby shopping options include rue21, LOFT Outlet, American Eagle & Aerie Store, Windsor, Lane Bryant, Talbots, Old Navy, and Maurices, all within The Pinnacle shopping center.
Are there entertainment venues near LensCrafters to visit before or after my eye exam?
Yes, you can visit the Marquee Pinnacle 12 and Marquee Cinemas Pinnacle for movie entertainment near LensCrafters.
If I need additional fashion or beauty items, what stores are near LensCrafters?
Nearby stores include Bath & Body Works for beauty supplies, Kay Jewelers for jewelry, Claire's for fashion accessories and piercing, and Spencer's for t-shirts.