Home Instead

4.7
273 reviews

About

Home Health Care ServiceSenior Citizen Center
Home Instead is the world’s largest home care franchise network and the flagship home care brand of Honor. Together, Honor and the Home Instead network delivers better jobs for Care Professionals, better home care for aging adults, and entirely new offerings to support the aging journey.

Details

  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingAvailable

Location

Home Instead
278 Franklin Road, Brentwood, TN
37027, United States

Hours

Reviews

4.7
273 reviews
5 stars
248
4 stars
9
3 stars
0
2 stars
1
1 star
15
  • WR
    Walter Robertson
    Aug 22, 2025
    5.0
    My and my husband had met Tiana today, she was caring for a patient on the same floor as my husband. She was so friendly and helpful. She even helped my husband with his laundry, because she was doing another patient’s laundry. She was so kind and caring. That we have decided to switch from Home healthcare, to Home instead you guys are awesome if all caregivers are like Tiana., she showed such compassion and caring, she is amazing and I hope we get her as my husband‘s caregiver. I just wanted to to say thank you for such wonderful caring employees. And thank you very much Tiana you are wonderful. Hopefully we’ll see you soon. Thank you and have a great day.😊
  • KM
    Kimberly McLaughlin
    Aug 22, 2025
    5.0
    I've been with home instead since April of 2023. With Sanitra, client care coordinator and my current aid Neveah and I have been together for 7 months. And she's been awesome.
  • WW
    Wallace White
    Aug 3, 2025
    5.0
    Home Instead has been a big help to my family in caring for my mother. When her needs increased, they quickly stepped up to the higher number of shifts that I requested, and the caregivers have been very helpful. I particularly commend Sanitra for her management, communication, and direct help to us.
  • NJ
    Nancy Jones
    Aug 2, 2025
    4.0
    All of the caregivers that have helped me have been kind and caring. I have had to train each one to my ways of doing things, and have had to repeat some of the training from time to time. I have been “stood up” several times, mainly on weekends, but most of the times I will be voicemailed that the person isn’t coming. I like to be notified, and have the schedule on my phone so I can check on the status of the caregivers chances of coming, or not coming.
  • KG
    Kelly Greenwood
    Jul 31, 2025
    5.0
    I have had nothing but great care. Sanitra is amazing. She’s very outgoing bubbly and really cares about your needs.

Frequently Asked Questions About Home Instead

What services does Home Instead provide?

Home Instead offers home health care services, senior citizen support, home help services, aged care, and hospice care.

Where is Home Instead located?

Home Instead is located at 278 Franklin Road, Ste. 140, Brentwood, TN 37027, USA.