LensCrafters at Macy's

4.9
121 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters at Macy's
2840 N. Germantown Parkway, Bartlett, TN
38133, United States

Hours

Reviews

4.9
121 reviews
5 stars
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0
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What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of individual employees like Marsha, Christina, and Felicia.

Professionalism

The team demonstrated a high level of professionalism, with many reviews highlighting their attentiveness and ability to explain products and services clearly.

Product Knowledge

Staff members were frequently noted for their extensive knowledge about eyewear options and prescriptions, helping customers make informed decisions.

Overall Experience

Many customers reported having a pleasant and smooth experience, with several expressing their intention to return and recommend the location to others.
  • CA
    christopher “Smokestacks87” aldridge
    5 days ago
    5.0
    Love this place!
  • PS
    Penny Strickland
    Dec 16, 2025
    5.0
    Felicia was very pleasant and knowledgeable. Highly recommend this location
  • AM
    Anthony Mills
    Nov 11, 2025
    5.0
    Very informative and making sure you get what fits you
  • MT
    mark tedford
    Sep 7, 2025
    5.0
    Great experience exam went smooth, very informative and the service at LensCrafters was top-notch. The young lady was very informative and knowledgeable and I will return.
  • CJ
    Constance Jackson
    Aug 18, 2025
    5.0
    Felicia I awesome I absolutely love her customer service!

Frequently Asked Questions About LensCrafters at Macy's

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.